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The mission of sonnen’s technical support team is to ensure every customer has an excellent experience by solving problems, educating customer, and helping to improve the quality of sonnen’s products and of our partners’ and customers’ experience.
The Field Service Technician supports this mission in an important way by providing hands-on support in the field for sonnen product and sonnen installations. Field Service Technicians are technical and troubleshooting experts for the sonnen product and typical sonnen installations. They are knowledgeable about installation best practices, troubleshooting and repair best practices, and deeply understand the sonnen product and how it integrates into the renewable energy system and built environment. Field Service Technicians work with a “closed loop” service strategy, taking complete ownership of cases and customers who are assigned to them, and not closing cases until the problem is completely resolved and the customer is satisfied. This is a heavy travel position, with up to 75% of time spend in the field.
Minimum Qualifications
Preferred Qualifications:
Key Responsibilities
Position Key Results and KPIs include:
Full Time
$54k-70k (estimate)
05/27/2023
08/26/2024
sonnen-batterie.com
Los Angeles, CA
100 - 200
The job skills required for Field Service Technician include Field Service, Installation, Troubleshooting, Problem Solving, Technical Support, Interpersonal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.