Sonora Behavioral Health has an immediate need for one full time Admissions, Manager. The Admissions Supervisor is a clinical professional responsible for supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients.

Sonora Behavioral Health is Arizona's largest inpatient psychiatric hospital. We provide stabilization treatment of mental health and chemical dependency issues affecting children, adolescents, adults and active duty military personnel. We are fully accredited by the Joint Commission and committed to providing superior quality care.

ESSENTIAL FUNCTIONS:

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
• Organize, plan and direct work assignments for Admissions staff.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Adhere to established Patient Rights and ensures the Admissions staff comply.
• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
• Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.
• Maintain knowledge or milieu management.
• Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social services field required.
• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred.
• Four or more years’ of experience as an admissions manager or in another admissions capacity. May be required based on State licensure requirements.

Education

• Bachelors or better in Social Work or related field

Licenses & Certifications

• Reg Nurse

Skills

• Communication
• Computer - Excel
• Attention to Detail
• Leadership
• Planning & Organizing

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)