Looking for a new opportunity where you can make a difference and grow your career at the same time?

Look no further.

We’re Sonoran Desert Institute and we’ve been changing lives since 2000.

Our team is growing, and we are seeking an experienced Financial Services Advisor, for Title IV funding, to join our team.

Position Overview:

The Student Financial Aid Advisor is responsible for assisting new and continuing students through the applicable funding process to ensure funding is secured via Title IV In this role, the Student Financial Aid Advisor handles all student outreach, advisement, document collection, file review, packaging and awarding that pertains to Title IV funding. The Student Financial Aid Advisor works collaboratively with peers to provide students with a seamless and efficient funding process.

Here’s what you’d be doing:

• Communicates daily with students via phone and email communication in regards to applicable funding sources while providing exceptional customer service
• Complies with all Federal, State, accreditation and institutional policies and procedures
• Coordinates payment plans with students for balances owed to school
• Prepares operational tracking reports as requested by management
• Maintains knowledge of SDI’s pricing model and refund policies
• Assists with file reviews, audits and other regulatory requirements as needed
• Completes all ISIR review including conflicting information, verification, and C-code resolution
• Follows all Title IV policies and procedures
• Awards Title IV funds for all eligible students
• Collects necessary documentation for completion of files
• Handles exit counseling for all dropped and graduated Title IV loan recipients
• Sends out and collects all necessary post withdrawal disbursement forms
• Updates all necessary systems with pertinent student information
• Coordinates cancellations and start date changes
• Produces and sends all award letters
• Other tasks as assigned

Here's what we offer:

• Highly competitive compensation
• Employee Stock Ownership Plan (ESOP)
• Comprehensive benefits package with 100% company-paid medical option for employee
• 401(k) with generous company match
• Employee Assistance Program (EAP)
• Pet Insurance
• Company-paid Life insurance
• Paid Time Off (Vacation, Sick, and Volunteer time off!)
• 14 paid holidays
• Referral program
• Education Tuition Benefit program
• Career development opportunities with a growing company
• And perhaps most importantly, a team who is dedicated to your success!

What we're looking for:

• Associate's Degree in finance, public administration, accounting, human resources, counseling; or a related field is required. Bachelor’s degree preferred.
• Two years of student advising or customer service experience, required
• Two or more years of financial aid experience, required
• Related experience (such as bank loan officer, tax consultant, student records, counseling or admissions) may be substituted for up to one year of the required experience.
• Equivalent combination of training and experience will be considered

Here’s our story:

Sonoran Desert Institute (SDI) has been changing lives since 2000. As a DEAC accredited school, our mission is to provide students with current, industry-driven, quality education, delivered through online distance education and practical applications. SDI is an employee-owned company creating a culture with an ownership mentality at the foundation. We believe in rewarding our employees through the success of the institution. Come be a part of a dynamic organization with the ability to impact the lives of others through education.

Want to know more about SDI's culture? Visit https://www.sdi.edu/sonoran-desert-institute-earns-2023-great-place-to-work-certification/

Work Location: [Hybrid-Tempe Office]

Sonoran Desert Institute is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.

*Preference given to candidates currently residing or planning to reside in the Greater Phoenix Metropolitan Area, AZ upon hire. Unless specifically agreed upon, SDI does not provide relocation assistance

**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

***All benefits not available immediately upon hire. Some eligibility requirements may need to be met to be eligible for some benefits based on company policy.