11 Patient Care Coordinator - Federal Way, WA Jobs in Federal Way, WA
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Patient Care Coordinator - Federal Way, WA
$50k-62k (estimate)
Full Time
2 Months Ago
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Sonova Group is Hiring a Patient Care Coordinator - Federal Way, WA Near Federal Way, WA
Puget Sound Hearing Aid & Audiology, part of Alpaca AudiologyLocation: Federal Way, WA118 SW 330th St #303, Federal Way, WA 98023Current pay: $21.50-22.50 an hour Sales Incentive Program!Hours: Monday-Friday 8:30 am-5:00 pmWhat We Offer:
As a Patient Care Coordinator, you will:
Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
- Medical, Dental, Vision Coverage
- 401K with a Company Match
- FREE hearing aids to all employees and discounts for qualified family members
- PTO and Holiday Time
- No Nights or Weekends!
- Legal Shield and Identity Theft Protection
- 1 Floating Holiday per year
As a Patient Care Coordinator, you will:
- Greet patients with a positive and professional attitude
- Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
- Collect patient intake forms and maintain patient files/notes
- Schedule/Confirm patient appointments
- Complete benefit checks and authorization for each patients’ insurance
- Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
- Process repairs under the direct supervision of a licensed Hearing Care Professional
- Prepare bank deposits and submit daily reports to finance
- General sales knowledge for accessories and any patient support
- Process patient orders, receive all orders and verify pick up, input information into system
- Clean and maintain equipment and instruments
- Submit equipment and facility requests
- General office duties, including cleaning
- Manage inventory, order/monitor stock, and submit supply orders as needed
- Assist with event planning and logistics for at least 1 community outreach event per month
- High School Diploma or equivalent
- Associate degree preferred
- Prior experience/knowledge with hearing aids is a plus
- Professional verbal and written communication
- Strong relationship building skills with patients, physicians, clinical staff
- Experience with Microsoft Office and Outlook
- Knowledge of HIPAA regulations
- EMR/EHR experience a plus
- 2 years in a health care environment is preferred
- Previous customer service experience is required
Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Job Summary
JOB TYPE
Full Time
SALARY
$50k-62k (estimate)
POST DATE
07/08/2024
EXPIRATION DATE
08/04/2024
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