You haven't searched anything yet.
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Remote, United States
Aurora, IL | United States
Hybrid
Monday through Thursday 10:30 am - 7:00 pm and Friday 10:00 am - 6:30 pm CST
Audiology Technical Support Specialist
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing.
The Technical Support Audiologist will be primarily responsible for effectively responding to all customer inquiries, concerns, and needs in a timely, friendly, supportive, accurate, and professional manner to increase customer commitment to fitting supported products. Technical Support Audiologists are supported via the Training Team for new product and re-training needs, the Quality Team in reviewing calls to confirm we continue to provide an exceptional customer experience, colleagues in Production and Product Management to address product issues, Customer Success Leadership in developing career paths and HR in managing benefits, etc.
More about the role:
More about you:
Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com
What we offer:
*Plan rules/offerings dependent upon group Company/location.
If the applicant selected for this role resides in CA, CO, NY, or WA we adhere to the pay transparency required in those states. This role's pay range is between 64K and 83K. This role is also commission-eligible/bonus-eligible.
How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Sonova USA Inc.
750 N. Commons Dr. Suite 200
Aurora, IL 60504 , USA
www.sonova.com
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Full Time
$94k-116k (estimate)
06/07/2024
08/06/2024