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Audiological Care US a part of Sonova is seeking a Marketing Excellence Manager. The Marketing Excellence Manager is an integral support to the Marketing Performance Senior Director. In this role, you will help drive tailored regional marketing plans utilizing analytics, sales team collaboration, and local insights executing multiple project deliverables across the department, and helping to achieve marketing KPIs for growth and customer journey success for 440 retail clinics.
Responsibilities & Duties
* Provide field marketing support to key regional stakeholders; Regional Directors and Snr Regional Directors for the development and execution of local marketing strategies.
* Responsible for managing and coordinating multiple marketing channels including Direct Mail, Newspaper, local material/ad creation & event support (including Lunch & Learns) ensuring a customized and 'Glocal' approach within the highest performing trading areas.
* Collaborate with the centralized marketing team to co-ordinate and localize marketing strategies and resources to the regional level
* Coaching and mentoring local center teams to achieve demand generation at a community level including the organization and co-ordination of community events.
* Monitoring daily data analysis and reporting regional performance, including Return on Investment (ROI) appointment volume and Conversion.
* In-depth understanding of clinic capacity to optimize marketing spend in the most effective way
* Management of regional marketing budget to ensure optimum ROI and cost control (D-Clinic support).
* Customer Testimonials - Oversee the initiative to collect and utilize testimonials captured
* Manage local market internal communications rollout.
NATIONAL RESPONSIBILITIES
* Support and execution of Direct Mail strategy for all key customer segments - from creative direction to targeting and distribution tactics.
* Partnership management
* Patient retention programs
* Local Materials
* Invoicing and Budget Management
Job Qualifications
* Bachelors required
Industry/Product Knowledge Required:
* Proven expertise in multiple marketing channels including Newspaper, Direct mail & Digital
* Extensive experience and skills in general Marketing and analytics
* Experience with internal communications & vendor management
Skills/Abilities:
* Proficient in Excel and other reporting tools
* Excellent communication skills
* Excellent interpersonal skills
* Excellent organizational skills
* Problem-solving and ability to work in a fast-paced environment
* Self-directed, independent professional with the ability to manage multiple priorities
* Ability to interact within a team environment across all levels of management
* Keen attention to detail with a creative eye
Work Experience:
* 4-6 years experience in marketing-focused roles and responsibilities.
* Prefer working in a collaborative, cross-team capacity.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Full Time
$117k-152k (estimate)
07/03/2024
07/22/2024
sonova.com
AURORA, IL
3,000 - 7,500
1947
<$5M
Business Services
Over 20% of the worlds adult population is affected by hearing loss. At Sonova, we consider this number to be too high, and envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Since the foundation of our company in 1947, we have been on a mission to become the recognized innovation leader in the global hearing care market. We are committed to offering the most comprehensive solutions from hearing aids to cochlear implants to wireless communication solutions to treat all forms of hearing loss and improve quality of life, as well as mas...ter the most challenging hearing situations. Our brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova cover the entire hearing spectrum. With a presence in over 100 countries and a workforce of over 14,000 dedicated employees, we leverage our global infrastructure and local roots. We aim for a work environment and culture that fosters a good balance of family and work life for both men and women. We are therefore pleased that 39% of our management positions are filled by women and that 63.5% of our employees are female. Furthermore, 45% of our employees belong to Generation Y (born between 1979 and 1994). By supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. For more information please visit www.sonova.com and www.hear-the-world.com or contact us via hr@sonova.com.
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