Job Details
Level
Management
Job Location
Pacific Plaza - Tacoma, WA
Position Type
Full Time
Education Level
Bachelor's Degree or equivalent exp
Salary Range
$90,400.00 - $135,600.00 Salary
Travel Percentage
Negligible
Job Shift
Monday - Friday
Job Category
Finance
Description
Sound is looking for...
A Indirect Lending Manager to join our team! As the Indirect Lending Manager you will process, underwrite, and fund a full range of indirect consumer loans within lending authority limits. You will approve/decline loans and terms within established limits and policies of the Credit Union and serve as a resource for staff in handling complex questions and/or resolve non-routine problems including more complex escalated member calls. This role directly oversees the administration of the CUDL system. As the Indirect Lending Manager you will also provide leadership and direction for the department staff and activities including assist/support training of new department staff, managing department payroll and conducting employee annual reviews.
At Sound you will experience...

• Our purpose which is " to stand with you through all waves of life ". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
• A diverse workforce with an inclusive and supportive environment.
• Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.
• Teams that are living out the credit union philosophy of "people helping people".
• Fellow employees who are dependable, genuine, inclusive, and resourceful.
• Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being S upportive, O pen, U nified, i N clusive, and by D oing the right thing.
• Learn more about our company culture here!

As a Indirect Lending Manager you will...

• Direct the daily workflow in the Indirect Lending department.

• Act as a resource for staff and members to answer complex questions and/or resolve non-routine problems that may arise. Handle more complex escalated member issues in order to resolve in the most satisfactory manner for all parties concerned.
• Schedule staff and complete annual reviews.
• Assist with creation and updating policy and procedures with regard to Consumer Lending department.
• Maintain awareness of current trends in consumer credit financing.
• Update the Loan Origination System, as needed.
• Ensure all information in the CRM tool is regularly updated and organized.
• Process, underwrite, and fund a full range of indirect and direct (on a limited basis) consumer loans within lending authority limits; evaluate background information including employment history, credit history and debt to income ratio of applicants for indirect loans, lines of credit, and VISA credit cards (on a limited basis). Make credit decisions; approve/decline loans; evaluate risk; determine collateral needs and set terms for approved and modification of loans, or identify reasons for denial. Review title reports and loan documentation. Resolve fraud and/or straw purchases.
• Participate in processing, funding, and servicing of indirect loans; open new accounts obtained through indirect lending program; input relevant information into Indirect and host computer system; prepare and send Welcome Packets for new members obtained through indirect lending program; audit indirect loan files as assigned, to ensure compliance; respond to member inquiries regarding consumer loans.
• Maintain positive dealer relationships. Coordinate events for staff and dealer relations.
• Maintain servicing of Guaranteed Asset Protection (GAP) and Mechanical Breakdown Protection (MBP).

Qualifications
Our ideal candidate will bring to the team...

• Three years experience in a financial institution with a strong background of auto lending and management experience required.
• Bachelor's Degree in Business Administration, Finance, or related field preferred.
• High School Diploma or equivalent required.

In addition:

• Must be bondable
• Employer sponsorship to secure or maintain employment authorization not available

As a Manager of Sound, you will receive...

• These benefits in support of a true work/life balance:
  • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
  • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
  • Four weeks Paid Time Off (PTO) accrued annually
  • 5 employer paid work/life balance days
  • 10 paid federal holidays every year
  • Employee assistance program for wellness counseling
  • Gym/lifestyle reimbursement
  • Free and/or discounted banking services with Sound
  • Employee Charitable Matching & Volunteer Program
  • Employee bonus program
  • Tuition assistance
  • ORCA pass
• Incentives available for multilingual speakers

Your compensation:
At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of! Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.
Minimum: $90,400
Midpoint: $113,000
Maximum: $135,600
Your hours:
A in-person schedule Monday - Friday, with some on call availability.
In your in-person role you will be engaging with team members on a day-to-day basis as the face of Sound Credit Union! Your active participation with coworkers and managers is an essential part of your impactful work.
About Sound Credit Union...
Sound Credit Union (Sound) was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We'd love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.
The future is in our hands...
Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.
People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply!