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IT Field Support Specialist 1.5 - Active & Current TS/SCI w/ FS Poly Required
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$69k-85k (estimate)
Full Time Just Posted
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Sound Engineering Solutions is Hiring an IT Field Support Specialist 1.5 - Active & Current TS/SCI w/ FS Poly Required Near Columbia, MD

Total Compensation range of $43,665 - $54,460 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......
Active & Current TS/SCI w/ Full Scope Poly Required
Job Title : IT Field Support Specialist 1.5
Location: Columbia, MD
We have an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Key Responsibilities:
  • Conducts site surveys
  • Assesses and documents current site configuration and user requirements
  • Analyzes existing requirements and prepares specifications for hardware acquisitions
  • Prepares engineering plans and site installation Technical Design Packages
  • Develops hardware installation schedules
  • Prepares drawings documenting configuration changes at each site
  • Prepares site installation and test reports
  • Configures computers, communications devices and peripheral equipment
  • Trains site personnel in proper use of hardware
  • Builds specialized interconnecting cables
  • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
  • Updates technical drawings using AutoCAD software as needed
Requirements:
  • Active & Current TS/SCI Full Scope Poly Clearance is REQUIRED
  • Minimum education and experience level: High school/GED and a minimum of five (5) years of experience.
  • Equivalent education and experience: Associate's degree and two (5) years of experience.
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows, software, applications, antivirus and patches.
  • Demonstrated ability to read and understand technical manuals and schematics.
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
  • Able to manage time and priorities effectively.
  • Able to work efficiently with minimal supervision.
  • Proficient in working with end-users remotely.
  • Demonstrated expertise in Microsoft Windows 7 and 10.
  • Familiar with Active Directory security and policies.
  • Excellent analytical and problem solving skills.
  • Outstanding communication skills to relate with team members and support workers.
  • Must be able to drive a company vehicle.
  • Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management

Job Summary

JOB TYPE

Full Time

SALARY

$69k-85k (estimate)

POST DATE

07/06/2024

EXPIRATION DATE

07/19/2024

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