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Summary:
The Customer Service Associate is responsible for coordinating and processing customer purchase orders into sales orders in an accurate, timely fashion. The Customer Service Associate will communicate with customers/consumers regarding order confirmations, shipping information, and other inquiries. Additionally, the Customer Service Associate will engage and manage new and existing partners, while also supporting the outside sales team.
Essential Duties and Responsibilities include the following:
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Education/Experience:
Skills and Abilities:
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and utilize a phone and computer. The employee is required to walk between the office and factory. The employee may be required to lift 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working in an office and factory environment, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
Company is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.
Full Time
$43k-55k (estimate)
06/09/2024
07/07/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.