49 Client Service Specialist (Litigation) Jobs in Washington, DC
SourcePro Search is Hiring a Client Service Specialist (Litigation) Near Washington, DC
The ideal candidate will provide administrative client services to both internal and external clients.
What You'll Do:
- Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
- Coordinate legal practice tasks and projects;
- Coordinate administrative functions and facilitate completion of tasks including such as finance/ billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;
- Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
- Prepare complex legal documents and correspondence;
- File with appropriate court or agency; Apply subject matter expertise in coordination of legal practice tasks and projects;
- Coordinate support through the Finance Department including: edit and review process of client bills; correct time entry and promotion of time entry best practices;
- Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;
- Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements;
- Work overtime as required.
- Bachelor's degree (preferred);
- At least 5 years of legal secretarial experience or relevant legal experience (required);
- Litigation experience (required);
- Advanced ability to organize, prioritize, coordinate, delegate and work as part of a team;
- Advanced to Expert proficiency in rules of English grammar, spelling and punctuation; bilingual proficiency as may be required;
- Advanced proficiency in MS Word and document editing/comparison applications;
- Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;
- Advanced proficiency in MS Excel and spreadsheet/database applications;
- Advanced proficiency in MS PowerPoint and presentation applications;
- Advanced knowledge of time keeping, expense processing and legal billing;
- Advanced knowledge of relevant jurisdictional/court/agency processes and procedures;
- Advanced proficiency in document management applications;
- Proven ability to function as a coordinator with other firm-wide departments with necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results;
- Excellent written and oral communications required with strong ability meet deadlines and provide results while supporting Firm policy and procedures.
Job Summary
Full Time
$77k-103k (estimate)
06/22/2024
07/10/2024
The following is the career advancement route for Client Service Specialist (Litigation) positions, which can be used as a reference in future career path planning. As a Client Service Specialist (Litigation), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Specialist (Litigation). You can explore the career advancement for a Client Service Specialist (Litigation) below and select your interested title to get hiring information.
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Quotes from people on Client Service Specialist job description and responsibilities
Build and nurture strong personal relationships with clients.
03/06/2022: Boise, ID
Client services representatives manage client relationships and provide customer support.
02/22/2022: Pittsfield, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Specialist jobs
These positions require familiarity with customer services tools and programs.
01/27/2022: Bradenton, FL
Communicate clearly with customers.
01/17/2022: Jacksonville, FL
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