1 Salesforce Administrator Job in Staples, MN
Sourcewell is Hiring a Salesforce Administrator Near Staples, MN
Salary Range: $96,744.88 - $135,442.83
Job Description Summary:This position is responsible for maximizing application usage and performance, report creation, administration, integration, and vendor management responsibilities for Salesforce.
Job Description: Essential Duties and Responsibilities
Business Application Administration
- Establish partnerships with internal stakeholders and collaborate with IT staff to identify opportunities for improving the function and performance of Salesforce.
- Develop, test, and implement advanced application functions and features to meet organization needs. (Workflows, configurations, performance improvements, etc.)
- Perform root cause analysis on failures/problems. Coordinate and/or implement fixes and resolutions.
- Escalate application issues and coordinate with service desk staff, application and development staff, and vendors as appropriate, to ensure timely and successful resolution.
- Develop monitoring, metrics, reporting and analysis, to help maximize Salesforce performance.
- Partner with application owners and IT staff to prioritize system backlogs, including enhancement opportunities.
- Provide work estimates to assist in project and technology resource planning.
- Maintain understanding of organization objectives to ensure Salesforce roadmaps meet organization needs.
- Perform and/or assist with testing of Salesforce upgrades, updates, integrations, and system changes.
- Manage vendor relationships and partner with Salesforce and external support vendors to resolve issues and track adherence to contractual commitments and service level agreements.
- Adhere to IT standards and security best practices.
- Partner with internal stakeholders in the design and development of organization reports.
- Write SQL queries against complex database structures and to format and generate reports as requested.
- Partner with software development staff in the design, testing, and implementation of Salesforce integrations.
- Develop and document technical and user training guides for Salesforce.
- Develop and champion best practices and strategies to maximize Salesforce adoption and use.
- Conduct end user training.
- Serve as a mentor to other application administrators, supporting growth and development.
- Be an ambassador for application administration lifecycle best practices, educating other application administrators, serving as a role model, and encouraging practices to follow. Provide guidance on complex issues, unique situations, and analysis and requirements challenges.
Additional Job Description:Required Qualifications
- Bachelor’s degree in information technology or related field AND a minimum of ten (10) years of experience in a combination of application administration, systems administration, systems engineering, support specialist, or related position, with at least five (5) years being in application administration
- A combination of IT related post-secondary and/or professional education and demonstrated relevant work experience in a combination of application administration, systems administration, systems engineering, support specialist, or related position, with at least seven (7) years being in application administration, equivalent to a total of fourteen (14) years.
- Five (5) years of experience with business intelligence solutions.
- Three (3) years of experience as a Salesforce application administrator, including configuration experience and knowledge of Salesforce modules.
- Three (3) years of experience with some of the following project management tools: Azure DevOps, JIRA, and Smartsheets.
- Strong business process/operational knowledge (e.g., customer service, human resources, finance)
- Master’s degree in information technology or related field AND a minimum of fourteen (14) years of experience in a combination of application administration, systems administration, systems engineering, support specialist, or related position, with at least seven (7) years being in application administration.
- Seven (7) years of experience with business intelligence solutions.
- Five (5) years of experience as a Salesforce application administrator.
- Five (5) years of experience with some of the following project management tools: Azure DevOps, JIRA, and Smartsheets.
Salary Range:
- Grade 14, $96,744.88 - $135,442.83 per fiscal year, commensurate with experience.
Location:
- This is a remote position, and is subject to Sourcewell's telecommuting policies and procedures.
- On occasion, may be asked to travel to Staples, MN for meetings, professional development or team activities. Potentially twice per year. Notice will be given ahead of time.
- Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. *
- Seek. Be curious.
- Empower. Be accountable and liberate others.
- Impact. Be a difference maker
Position Type: Regular
Scheduled Hours:40
Job Summary
Full Time
Education & Training Services
$75k-90k (estimate)
06/20/2024
07/13/2024
sourcewell-mn.gov
STAPLES, MN
50 - 100
1978
TODD LYSCIO
$10M - $50M
Education & Training Services
Related Companies
About Sourcewell
Sourcewell is a self-supporting government organization, partnering with education, government, and nonprofits to boost student and community success. We provide training and shared services to our central-Minnesota members. Throughout North America, we offer a cooperative purchasing program with over 200 awarded vendors on contract. On behalf of our 50,000 members, Sourcewell conducts competitive solicitations, awarding to the most responsive and responsible vendors at the manufacturer level. Members can purchase off these contracts through their local dealers, streamlining the procurement pr...ocess. Sourcewell is driven by service and the ability to strategically reinvest in member communities. Our Mission: To build valued relationships, deliver innovative solutions with integrity, and exceed the expectations of our members. Our Vision: Sourcewell provides member-centered solutions that enable Government, Education, and Nonprofit agencies to work more efficiently and leverages its resources to effectively re-invest in the communities we serve as an invaluable Service Cooperative partner. Sourcewell uses social media to present news/info relating to Sourcewell and the procurement profession. We encourage interaction, but please note this is a moderated online discussion site and not a public forum. Once posted, Sourcewell reserves the right to delete from its Page submissions that contain: (I) vulgar language (ii) personal attacks of any kind (iii) comments that target or disparage any ethnic, racial, or religious group (iv) spam or links to other sites (v) promotion or endorsement of commercial services, products, or entities (vi) content that is clearly off topic (vii) advocacy of illegal activity (viii) promotion of particular services, products, or political organizations or candidates (ix) copyrights or infringements Comments on this Page do not reflect the opinions and positions of Sourcewell. Please contact our Page administrator with questions: chelsea.ornelas@sourcewell-mn.gov.
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The job skills required for Salesforce Administrator include Salesforce, Customer Service, Analysis, Project Management, Commitment, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Salesforce Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Salesforce Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Salesforce Administrator positions, which can be used as a reference in future career path planning. As a Salesforce Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Administrator. You can explore the career advancement for a Salesforce Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Salesforce Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Salesforce Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Salesforce Administrator.
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