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Located along the pristine harbor in the heart of historic Charleston, the South Carolina Aquarium has been inspiring visitors for over twenty years. From our over 5,000 animals to our award-winning education team, from the Sea Turtle Care Centerâ„¢ to our conservation programs protecting local species, visitors are struck with awe and inspiration as they journey through all our exhibits, representing the mountains to the sea of South Carolina.
About the South Carolina Aquarium
We are a nonprofit 501(c)(3) organization and an accredited member of the Association of Zoos and Aquariums with a mission to inspire conservation of the natural world by exhibiting and caring for animals, by excelling in education and research and by providing an exceptional visitor experience. We invite you to join the #1 visitor attraction located in one of the Top Cities in the World (Conde Nast, 2023).
Inclusion, accessibility, diversity, equity, justice and belonging are core values of our institution, and we are committed to fostering a workplace filled with active participation from diverse voices throughout all departments and leadership roles. We look forward to applications from all who qualify, and we encourage BIPOC individuals, LGBTQIA individuals, veterans and those with disabilities to apply.
Job Summary:Provides customer service to guests during their visit to the Aquarium. Efficiently works with cash handling and computerized ticketing system. Staffs the information desk. Educates guests about the Aquarium's animals and conservation programs. Conducts orientations for school groups and other visitors. Ensures the smooth flow of guest traffic.
Essential Functions:
Other Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Education and Experience Required:
Licenses and Certifications Required:
Supervision of others:
Physical Requirements:Often requires walking, standing, bending, stooping, crouching, carrying up to 50 lb, sitting, pushing and pulling, computer and phone tasks.
Working Conditions:Often requires working outdoors, contact with public, rotating shifts, working weekends and required to carry a radio.
The South Carolina Aquarium is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Part Time
Arts & Culture
$28k-37k (estimate)
02/10/2023
10/08/2024
scaquarium.org
CHARLESTON, SC
50 - 100
2000
LEE BALDONADO
$10M - $50M
Arts & Culture
OUR MISSION The South Carolina Aquarium inspires conservation of the natural world by exhibiting and caring for animals, by excelling in education and research, and by providing an exceptional visitor experience. OUR VISION Leading the way to connect people with water, wildlife and wild places.
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An associate guest service also manages membership application requests and evaluates eligibility.
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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Guest services associate are hospitality specialists who typically work at hotels.
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According to resumes from both Guest Services Associates and Service Agents, some of the skills necessary to complete the responsibilities of each role are similar.
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Helping employees understand different services and products they are unfamiliar with.
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