14 Endpoint Technician I Jobs in Columbia, SC
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South Carolina Department of Disabilities and Special Needs
Columbia, SC | Full Time
$50k-63k (estimate)
6 Days Ago
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South Carolina Department of Juvenile Justice
Columbia, SC | Full Time
$53k-67k (estimate)
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Endpoint Technician I
$50k-63k (estimate)
Full Time | Public Administration
6 Days Ago
South Carolina Department of Disabilities and Special Needs is Hiring an Endpoint Technician I Near Columbia, SC
Job ResponsibilitiesAbout Our AgencyThe South Carolina Department Of Disabilities And Special Needs (DDSN) Is The State Agency That Plans, Develops, Coordinates, And Funds Services For South Carolinians With The Severe, Lifelong Disabilities Of
Responsible for the management of the agency's VoIP phone support. The duties include ordering new and replacement phones, name changes, special phone system request, etc. Deployment of desktop and cordless phones within Central office and regional centers. Creating and maintaining documentation of equipment along with support documentation for admin team and end user.
Support existing and new network cabling such as Ethernet, phone, or fiber. Coordinate with vendors and network team to resolve issues.
Supports all DDSN enterprise software. Provides training when needed.
Ensure proper inventory and documentation of tickets and agency assets. Be an effective mentor to tier 1 and 2 technicians for continual staff development.
Performs other related duties as assigned.
Minimum And Additional RequirementsA high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred QualificationsModerate knowledge of and skill in using a wide variety of applications, operating systems, protocols, and equipment used in customer organizations. Moderate complex problem-solving skills. Moderate complex analytical skills. Ability to communicate effectively, both in writing and verbally, with customers, peers, and management. Knowledge of security practices.
Additional CommentsAbout Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.
EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services’ Child Abuse and Neglect Central Registry screening, and CMS “List of Excluded Individuals/Entities” screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.
Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.
Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information .
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- intellectual disability and related disabilities
- autism spectrum disorder
- traumatic brain injury
- spinal cord injury and similar disability
Responsible for the management of the agency's VoIP phone support. The duties include ordering new and replacement phones, name changes, special phone system request, etc. Deployment of desktop and cordless phones within Central office and regional centers. Creating and maintaining documentation of equipment along with support documentation for admin team and end user.
Support existing and new network cabling such as Ethernet, phone, or fiber. Coordinate with vendors and network team to resolve issues.
Supports all DDSN enterprise software. Provides training when needed.
Ensure proper inventory and documentation of tickets and agency assets. Be an effective mentor to tier 1 and 2 technicians for continual staff development.
Performs other related duties as assigned.
Minimum And Additional RequirementsA high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred QualificationsModerate knowledge of and skill in using a wide variety of applications, operating systems, protocols, and equipment used in customer organizations. Moderate complex problem-solving skills. Moderate complex analytical skills. Ability to communicate effectively, both in writing and verbally, with customers, peers, and management. Knowledge of security practices.
Additional CommentsAbout Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.
EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services’ Child Abuse and Neglect Central Registry screening, and CMS “List of Excluded Individuals/Entities” screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.
Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.
Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information .
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Public Administration
SALARY
$50k-63k (estimate)
POST DATE
09/11/2024
EXPIRATION DATE
10/09/2024
WEBSITE
ddsn.sc.gov
HEADQUARTERS
FARROW TERRACE, SC
SIZE
3,000 - 7,500
FOUNDED
1967
CEO
STAN BUTKUS
REVENUE
<$5M
INDUSTRY
Public Administration
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