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Dispatcher / Admin Tech in our Mobile Response Team department, will be responsible for the coordinating and dispatching of staff for crisis related activities within our community.
The dispatcher will work with Community resources, local Law Enforcement, MRT staff, managers and supervisors to timely schedule, coordinate, and complete mobile response crisis calls.
Shifts : Morning 8am - 4 : 30pm, Evenings 4pm - 12 : 30am, & Over Night 12 midnight - 8 : 30am) MINIMUM EDUCATION & EXPERIENCE High School Diploma or Equivalent Proven experience in a dispatching or scheduling role Strong communication skills, both verbal and written, with the ability to interact professionally with clients, colleagues, and emergency responders Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities simultaneously Proficiency in computer applications and software systems commonly used in dispatch operations, such as dispatch software, MS Office suite, and electronic medical records Capable of remaining calm and composed under pressure, especially during emergency situations Flexibility to work evenings, weekends, holidays, or as needed to accommodate emergency calls and fluctuations in service demand KNOWLEDGE & SKILLS Knowledge and ability to interpret the Backer and Marchment Act and Confidentiality laws Knowledge and ability to interpret program and Center policies and procedures Must have leadership and organizational skills Ability to write assessments in a clear and concise format Ability to write / compose correspondence, policies, etc.
Capability of effectively and professionally communicating with staff, clients, and families Effective team player Advanced ability to employ appropriate customer service skills in the handling and redirecting of phone inquiries Advanced ability to work effectively with a wide range and level of staff, clients, and external customers RESPONSIBILITIES · Position facilitates the appropriate response for each call placed for service, while maintaining heavy radio traffic for incoming calls.
identifies emergency or potential crisis situations and adjusts dialogue or activities accordingly; attempts to calm frantic or fearful callers · Utilizes the appropriate system to file paperwork, retrieves information as necessary, and organize crisis call records · Demonstrate proficiency in performing and documenting.
Last updated : 2024-05-17
Full Time
$40k-54k (estimate)
05/02/2024
08/15/2024
scmhcinc.org
Stuart, FL
50 - 100
The job skills required for Dispatcher include Customer Service, Initiative, Law Enforcement, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.