POSITION SUMMARY Provide on site leadership to the Phlebotomy staff, who obtain and process specimens from inpatients and outpatients according to SGMC laboratory policy/procedures using correct sample identification and sufficient sample quantity for the performance of laboratory tests ordered by the physician who diagnoses. Performs staff training and problem resolution. Responsible for accurate entry of laboratory request, patient demographics, and billing information using the hospital and Lab registration systems. Exposure to biohazardous specimens and/or patients, needles, standard medical equipment to perform phlebotomy is required. Public Relations representative from the Laboratory to the Laboratory#s customers. Perform departmental support activities as directed by Phlebotomy Manager. In addition to these responsibilities, Team Leader will function as a regular productive member of the laboratory, under the guidance and supervision of the Phlebotomy Manager and/or the Laboratory Director. KNOWLEDGE, SKILLS # ABILITIES High school graduate or GED preferred. Prior management/supervisory experience or manager training strongly preferred. Current in CPR. Must be flexible in their work schedule. Competence in phlebotomy, registration, general office skills, and medical terminology and Microsoft office products. Certification by one of the following national accrediting agencies: ASCP, AMT, ASPT, NPA, MedCA, NCCT, or ACA is preferred but not required. Demonstrates manual dexterity, specifically hand-eye coordination. Demonstrate accuracy, and attention to detail. Must be able to stand for long periods of time, but frequent walking is also involved. Effective communication skills in dealing with the public, physicians and other hospital staff required. Temperament suited to short cycle repetitive work. Must demonstrate the knowledge and skills necessary to provide phlebotomy for laboratory testing appropriate to the age of the patient#s seen in their assigned area. Must be able to assess and interpret data or signs about the patient#s status in order to identify each patient#s age specific needs and provide the care needed by our patient groups (i.e., neo-nate, pediatric, adolescent and/or geriatric). Normal color vision is necessary.