Job Summary:
The Service Receptionist at South Shore Nissan in Amityville, New York is responsible for providing exceptional customer service to all visitors and clients. This is a Full Time position with a competitive salary in the Auto industry. As an individual contributor, the Service Receptionist plays a crucial role in creating a positive and welcoming atmosphere for all customers. This position is an excellent opportunity for those looking to kickstart their career in the automotive industry.
Compensation & Benefits:
This position offers a competitive hourly rate of $16 to $18 per hour, paid weekly. In addition, employees at South Shore Nissan receive a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and employee discounts on cars, parts, and services.
Responsibilities:
•Greet and welcome customers as they enter the dealership.
•Answer and screen incoming calls, routing them to the appropriate department or individual.
•Schedule service appointments and follow up with customers to confirm appointments.
•Maintain a clean and organized reception area.
•Assist with administrative tasks such as filing, scanning, and data entry.
•Communicate with customers about their service needs and provide updates on the status of their vehicle.
•Handle customer inquiries and complaints with professionalism and escalate to management when necessary.
•Collaborate with service advisors and technicians to ensure timely and efficient service for customers.
•Communicate with other departments to ensure seamless operations.
•Adhere to all company policies, procedures, and safety protocols.
Requirements:
•High school diploma or equivalent.
•Previous customer service or receptionist experience preferred.
•Experience in the automotive industry is a plus.
•Proficient in using computers and other office equipment.
•Excellent communication and interpersonal skills.
•Ability to multitask and work in a fast-paced environment.
•Strong organizational and time-management skills.
•Willingness to learn and adapt to changing situations.
•Must be able to work flexible hours, including evenings and weekends.
EEOC statement:
South Shore Nissan is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.