Job Description
SUMMARY The Office Coordinator position is the primary and initial point of contact for students, faculty, staff, and other constituents in the Benny Agosto, Jr. Diversity Center (Agosto Diversity Center). The Office Coordinator performs administrative duties related to supporting law students and planning and coordinating programs for law students related to diversity, equity, inclusion, access, and social justice.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.
Serves as the Agosto Diversity Center first point of contact when representing the office with students, staff, faculty, contract vendors, alumni, external organizations, and other groups through a variety of modalities including in-person, phone, and electronic communications.
Records, process and analyzes intake information and determines appropriate action including referral to department staff, internal departments and personnel, and external organizations.
Responds to student, staff, and faculty requests and needs in a professional, compassionate, and timely manner.
Utilizes training to provide triage services to DEI inquiries and requests in a confidential manner.
Responds to inquiries and issues, routes problems to Agosto Diversity Center staff or the appropriate internal department for resolution. This includes providing general information and appropriate referrals to walk-in appointments in the Agosto Diversity Center and the distribution of appropriate support resources.
Maintains accurate documentation and student records in the student information systems (Banner and Maxient, etc.)
Designs and maintains filing systems, copying, electronic filing, scanning, data entry, processes paperwork, develops documents/spreadsheets, supervises mail and hand-deliveries and other necessary office procedures.
Coordinates departmental programs including marketing materials, budget, spacing and catering services, and hosting all in consultation with Agosto Diversity Center staff.
Processes and manages office budgetary expenditures, invoices, purchase orders, requisitions, and year-end summaries. Responsible for the weekly review and report of the Agosto Diversity Center Budget.
Provides administrative support for all departmental functions including, the DEI Professional Development Workshop Series, networking events, CLE's, the Agosto Lecture Series, internal and external outreach activities, and other programs as assigned.
Supports campus-wide initiatives, such as the graduation/hooding ceremony, in collaboration with other departments to provide a comprehensive and meaningful services for students.
Maintains a high degree of confidentiality concerning all student, staff, and faculty information.
Comply with all aspects of the law school's Customer Service Standards.
SUPERVISORY RESPONSIBILITIES
N/A
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual must use critical thinking skills, excellent oral and written skills, and sound decision-making skills to effectively advise students and disseminate information.
Must be professional and confidential of all department data and correspondence. The person must have a poised and professional image; strong ability to multi-task and prioritize in a fast-paced environment, excellent interpersonal skills and the ability to interact effectively and efficiently with all employees, visitors and students while projecting a positive image for the area and law school. Service oriented with the ability to make all visitors feel welcome. Must be computer literate with proficiency in MS Office applications (Word, Excel and PowerPoint) with ability to learn new programs as necessary. Must be detail-oriented and able to work in a fast-paced multi-tasking environment.
EDUCATION and/or EXPERIENCE
2 year associates or Bachelor degree preferred.
LANGUAGE SKILLS
Proficient in both spoken and written English. Ability to interpret and explain complex data. Ability to effectively and professionally communicate in one-on-one and small group situations to students, alumni, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to perform basic to intermediate math essential. Must possess the ability to analyze numerical data and detect patterns, errors and trends.
REASONING ABILITY
Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations, especially when department head may be out of office or unavailable. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Ability to lift up to 20lbs. is required. Lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extremely fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the law school (9:00 a.m. to 5:30 p.m.) plus occasional evenings and weekends as necessary.
Competitive Benefits Package for full-time staff
•All Health/Dental/Vision Insurance Coverage Effective on your date of hire
•CIGNA Plus Medical & Prescription Coverage (Employee Only Semi-Monthly $71.92)
•CIGNA Dental & Vision (Employee Only Semi-Monthly $3.56)
•HSA/FSA Medical Savings Accounts
•Pet Insurance.
•Life Insurance covered by the law school at two times your basic annual salary.
•Optional Life Insurance for employee and spouse
•Short & Long Term Disability coverage no cost to employee
•403(b) employee only contribution; auto-enrolled at 2%
•401(a) Employer contributes 8% of your salary after 1 year and worked 1,000 hours.
•Paid Leave Time, New Employees earn 1 day (7.5 hours) per month
•Sick Leave Time, New Employees Sick leave will be prorated based on the hire date at 9.375 hours per month for the first partial year of employment. On January 1st, staff employees are eligible for 15 days sick leave at full pay.
•18 Paid Holidays 2024
•Employee and Dependent Tuition Remission options
•FREE Downtown Employee Parking
•Discount Tickets to STCLH Sporting Events for Employee and Family
•On Campus Cafe