About Us:

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

As an ERP Analyst at SEARHC, you will develop application design specifications based on analysis/assessment of user needs. Offers tier one and tier two support for Workday users and provides escalation and collaboration with the Workday support team as needed. Develop, test, and install new software applications, and enhance functionality of existing applications. You will also perform work of moderate to advanced complexity, handling most activities with the guidance of the department director or working in conjunction with other ERP Analysts.

This is a critical position on a talented team that collectively supports SEARHC's Workday instances and the various systems they interface with. The team is comprised of outstanding professionals with a common goal of partnering with and providing next level support to SEARHC's HR, Finance, Accounting, Procurement, Payroll and Supply Chain teams.

This position can be in Juneau or remote.

Responsibilities:

Key Essentials Functions and Accountabilities of the Job

• Intellectual curiosity and mindset of continuous learning and growth.• Knowledge of Finance, Human Resources or Payroll business processes required.• Ability to work as part of a team that serves as technical advisors and support on Workday implementations, upgrades and enhancements including system design, process design, integrations, administration, data management, change management, testing and security.• Experience creating, managing and maintaining process documentation libraries.• Critical thinker with a drive to solve problems and design solutions focusing on the best outcome for the users and organization.• Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for the ERP system.• Must possess exceptional analytical skills to interpret business needs and accurately translate them into action plans.• Design and implement solutions to meet business needs using the ERP system.• Ability to manage multiple tasks in a fast-paced dynamic environment.• Proficiency in developing and presenting, both verbally and in writing, technical information and communicating to technical and non-technical audiences.• Ability to lead and facilitate meetings with multiple stakeholders through decision-making, prioritization, timelines, and planning.• Develop and maintain data structures supporting external reporting and budgeting tools.• Create or assist with report development within Workday or using external reporting tools such as Power BI to provide actionable insights to business stakeholders.• Provide training and support to end-users of the ERP system.• Create and maintain detailed documentation around Workday business processes, integrations, reporting or other technical areas and publish articles to our Knowledge Base for support of our user community.• Ensure data integrity and quality across all systems.• Ability to assist SMEs in training staff in our shared service departments as needed.• Achieve and maintain Workday Pro certification(s) in accordance with departmental guidelines.• Experience working with application interfaces is a plus.• Demonstrated ability to support HR, Finance, Payroll or Supply Chain/Procurement teams in an agile environment is required.

Other Functions• Performs other related functions as assigned or required.

Qualifications:

Education, Certifications, and Licenses Required 

• Bachelor’s degree preferred in computer science, information systems, finance, accounting or, approved equivalent combination of education and professional experience.
• Workday Pro certification(s) are highly desirable.

Experience Required

• Minimum four (4) years’ experience working large scale with ERP systems supporting Finance, HR, Supply Chain or Procurement.
• Experience with Workday (preferred), Oracle, SAP or other large-scale ERP systems.

Knowledge, Skills, and Abilities:

• Remain polite, respectful, and professional while under pressure.
• Ability to problem solve and troubleshoot moderately complex issues.
• Handle change.
• Willingness to learn and teach.
• Understanding ERP systems, module interactions and dependencies.
• Incident tracking or customer support software.
• Ability to attain personal goals and identify opportunities for improvement.
• Comfortable interacting with departmental leadership on special projects and initiatives.

Computer Skills: • Proficient in Microsoft Office Products including Word, Excel, and PowerPoint