Description

The role of this position is to build loads, load trucks (both company and customer vehicles), and assist with maintenance of an efficient, clean, safe, and well-operated lumberyard. As a key “point of contact” with customers, this position is charged with providing excellence in customer service.

Responsibilities

• Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials. 
• Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met. 
• Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, and ensuring the correct material is shipped and received. 
• Properly uses and maintains all equipment. 
• Commits to continued learning on products, packages, procedures, and more.
• Knows and follows all applicable safety rules and procedures.
• Knows and follows all applicable rules and procedures regarding sales and inventory management.
• Accurately distributes and places all specified building materials as indicated on the order ticket. 
• Responsible for having the pulled product neatly placed and appearing as orderly and presentable as possible. 
• Cleans up and properly disposes of all debris.
• Is alert to things that need to be done and, without being asked, takes initiative to see that they get done.

Requirements

Education & Experience

• Knowledge of all applicable building material products. 
• Previous experience in a customer service environment.
• Ability to follow all safe and applicable methods of transporting material from the delivery vehicle, by way of stairways, elevators and boom operations, to the point of stocking/delivery. 
• Must be knowledgeable, trained, capable and licensed/certified by to operate forklift equipment, if needed, often transporting heavy and awkward loads.
• Computer literacy and knowledge of current office technology. 
• Strong communication skills. 
• Ability to work independently with limited supervision. 
• High school diploma.

Work Environment

• Work is performed in the yard. 

Physical Demands

• Standing - Occasionally
• Walking - Frequently
• Sitting - Rarely
• Handling/Gripping - Frequently
• Reaching Outward - Frequently
• Reaching above Shoulder - Frequently
• Climbing - Occasionally 
• Crawling - Never
• Squatting or Kneeling - Frequently
• Bending - Frequently
• Lifting/Carrying - Must be able to lift and move 115 lbs. using safe lifting techniques 
• Pushing/Pulling - Frequently
• PPE Requirement - None

Work Hours

• Position is full-time. Occasional overtime may be required.