1 Parts Specialist Job in South Charleston, WV
Southeastern Equipment is Hiring a Parts Specialist Near South Charleston, WV
Parts Associate plays a pivotal role in delivering top-notch customer service, including assisting customers, providing product expertise, and processing orders accurately. Additionally, they manage part orders, ensure timely delivery, and research alternative parts and suppliers as needed. Inventory management, precise record-keeping, and supporting annual audits are integral to the role. Meticulous documentation and report generation for parts transactions and inventory metrics contribute to efficient operations. The associate remains adaptable, assisting the Parts Manager with various tasks, such as enhancing department presentation through displays and merchandising.
Reporting Structure
- Reports to Parts Manager
- May travel for training
- May travel if needed at another branch
- Nonexempt
- Parts No Bin (0)
- Personal and Parts Department 5S (85%)
- Inventory Accuracy (TBD)
- Parts on Will Call (0 over 30 days)
- Parts Sales
- Customer Satisfaction
- Values and Mission
PassionWe create relationships, not just transactions.
NicheThrough high levels of customer experience we provide solutions and expertise to help customers build the future.
Core ValuesPassionate - We have a steadfast determination.
Helpful - We are reliable.
Hustle - We have grit and do more than what is required.
Human - We treat everyone with empathy and dignity.
Customer First - We make sure our customers are cared for first.
People Focused - We're people focused, nobody's just a number.
Accountability Chart Responsibilities
Customer Service
- Greet and assist customers in-person and over the phone with their parts inquiries.
- Provide product knowledge and recommendations to customers based on their equipment needs.
- Process customer orders promptly and accurately.
- Collaborate with vendors to place orders for parts and ensure timely delivery.
- Verify the accuracy of incoming orders and resolve discrepancies as needed.
- Create and maintain customer and equipment records for future reference.
- Stay updated on the latest construction equipment parts and components available in the market.
- Research and identify alternative parts and suppliers to meet customer needs when specific parts are not readily available.
- Collaborate with colleagues and vendors to source hard-to-find or specialized parts.
- Purchase order pricing accuracy and invoice matching
- Receive, inspect, and organize incoming parts shipments.
- Maintain accurate records of inventory levels, part numbers, and pricing.
- Assist with annual inventory audits.
- Maintain organized and up-to-date records of parts transactions, invoices, and receipts.
- Generate reports on parts sales, inventory turnover, and other relevant metrics.
- Assist with parts displays, merchandising, or other initiatives to enhance the department's presentation.
- Ability to multitask and jump back and forth between issues
- Previous experience in a similar role within the construction equipment industry is highly desirable.
- Strong knowledge of construction equipment parts and components a plus.
- Excellent customer service and communication skills.
- Proficiency in using computerized inventory management systems.
- Detail-oriented with strong organizational skills.
- Proficient in Microsoft Office, word, excel, PowerPoint etc.
- 30 WPM typing speed
- Ability to lift heavy objects and perform physical tasks as needed.
- Valid driver's license.
- Willing to be forklift certified
- Professional etiquette required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Southeastern Equipment Company has an AMAZING opportunity for a Parts Associate to work in the parts department. This position requires a TON of work in various software programs and attention to detail!
The Parts Associate will be accountable for assisting with a profitable and successful branch parts department.
This Position Will Be Accountable ForCompleting parts sales transactions for customers in person, via phone and internet
Parts inventory including stocking and ordering parts from various manufacturers
Transferring and receiving parts to other branch locations as well as customers.
Assisting customers with minor research/troubleshooting to locate proper parts
Answering phones, data entry, and assisting the branch manager with other tasks.
The Ideal Candidate Will HavePrior experience in retail or customer service
Excellent customer service skills
Computer proficiency and the ability to work with multiple computer programs
Professional etiquette required
Southeastern Equipment is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship.Do you have a great work history but are hesitant to apply because your previous experience doesn’t specifically align? We encourage you to apply! Southeastern Equipment values established skill sets, tenure, and culture fit over industry experience. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development.Southeastern Equipment offers a competitive salary, full benefits (Medical, Dental, Vision, Critical Illness, Life Insurance,401K, Wellness), and PTO, Company apparel and uniforms provided, boot allowance. EOE.Southeastern Equipment is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Job Summary
Full Time
$58k-80k (estimate)
05/24/2024
07/18/2024
southeasternequipmentcorp.com
Chesapeake, VA
<25
Related Companies
The job skills required for Parts Specialist include Presentation, Customer Service, Microsoft Office, Inventory Management, Initiative, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Specialist positions, which can be used as a reference in future career path planning. As a Parts Specialist, it can be promoted into senior positions as a Materials Management Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Specialist. You can explore the career advancement for a Parts Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Parts Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Specialist job description and responsibilities
Maintain and update knowledge on all parts and products and design all purchase orders to obtain required parts from vendors.
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Monitor all parts of stockroom and perform regular cycle count and ensure compliance to all safety regulations and procedures according to employee handbook.
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Parts specialists oversee parts departments at automotive dealerships, warehouses, and smaller businesses.
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They maintain records of parts returned under warranty and ensure that computer systems are kept up-to-date, and track any special orders.
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They need current knowledge of the products, parts, and designs required or available for purchase.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Specialist jobs
Most Parts Specialists hold a high school diploma and have previous automotive parts experience.
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They ensure employers have an adequate supply of equipment and parts.
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View more details on Parts Specialist salaries across the United States.
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Possessed knowledge of mechanics and automotive parts.
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Step 3: View the best colleges and universities for Parts Specialist.
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