Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Local Community Manager

Job Purpose

Job Purpose

This role manages and executes strategic programs and plans to create community engagement and drive one-to-one customer relationships locally. This position develops relationships with local vendors and community partners to drive long-term returns by banner and local community. This role serves as a local expert to their region advising on marketing plans and creating additional opportunities to meet customers where they live. This position works across the wider business to ensure planning aligns with local customers.

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

Local Initiatives –

Develops and executes initiative programs that are relevant to local community, deliver longevity and create one-to-one relationships that influence customer habits. Identifies and supports local charitable giving initiatives through strategic partnerships, sponsorships and assistance with store-level giving. Establishes the regional calendar of events to deliver the best local events/campaigns, which provide a great fit for the local community and are designed to build brand loyalty, local excitement, while delivering on ROI.

35%

New Stores and Remodels –

Creates and executes plans that drive local customer engagement. Works with local teams to determine additional community opportunities that create long-lasting partnerships. Provides additional local insights and support to broader business when relevant.

30%

Advise Competitive Threats –

Works locally to provide reminders to update and report competitive impacts. Creates and executes local activations that change customer habits and mitigate loss due to competitive impacts by working with local store and CPM when relevant.

20%

Administrative Duties –

Manages cost-effective project budgets, including payment and expense administration and vendor payment process. Performs quality assurance and proofing of all materials and ensures legal and local compliance among all stakeholders. Assists vendors with sampling process, getting permits, creating and managing purchase orders and ordering and activating gift cards. Also fields local and regional support request of various types as they arise either searching for solutions or direction to provide to the team.

15%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Required Education

Course of Study

Bachelor's Degree or 4 Yrs Relevant Experience

Business

Preferred Education

Preferred Education

Course of Study

Bachelor's Degree

Marketing, Business Administration, Event Planning, Advertising

Relevant Experience

Relevant Experience

Supervisory Experience

3 - 6 yrs minimum

0 - 3 yrs minimum

Language Requirements

Language(s) Required

Language(s) Preferred

English

English & Spanish

Knowledge, Skills & Abilities Required

· Strong PC skills including proficiency in the primary Microsoft Office applications.

· Exceptional communication skills.

· Personal drive

· Ability to work with minimal supervision and remotely.

· Ability to manage multiple parallel workstreams.

· Ability to manage requests and expectations across various levels - store, regional, store support center.

· Intense focus on detail and accuracy of work.

· Strong written communication and time management skills

· Ability to translate strategic initiatives or directives into actionable plans

· Ability to analyze competitor strategies and tactics and formulate appropriate short- and long-term responses.

· Ability to evaluate and synthesize qualitative and quantitative data from multiple sources to identify overall effectiveness from multi-channel environment.

· Ability to identify, plan and execute strategic partnership opportunities.

· Be detail- and result-oriented.

· Maintain a high level of accuracy and integrity.

Knowledge, Skills & Abilities Preferred

· Knowledge of or personal experience within specific market / region.

· Exceptional project management skills

· Advanced Excel and PowerPoint skills

· Operational and/or store experience

Environmental Factors

Department

Communications

Environmental Factors

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.

Travel Requirements

Travel Percent & Overnight

Travel Percent

Overnight

40%

Yes