92 Store Merchandise Manager Jobs in Naples, FL
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Store Merchandise Manager
$68k-97k (estimate)
Full Time | Retail
3 Days Ago
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Southeastern Grocers is Hiring a Store Merchandise Manager Near Naples, FL
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here .
Store Merchandise Manager Job Purpose Job Summary Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability.
Oversees, the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Key Performance Indicators Overall Customer Satisfaction OSAT (Grocery)
30%
Fiscal Leadership Manages in-stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance.
30%
Department Leadership Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation.
Communicates departments’ progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Teaches, coaches and advises department managers on sound decision-making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes.
15%
Associate Leadership Supports the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures.
15%
Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
10%
Disclaimer Performs other job-related duties as assigned.
Qualifications Required Education Course of Study High School Diploma or Equivalent
Preferred Education Course of Study Bachelor's Degree
Business or related field
Language(s) Required Language(s) Preferred English
English and Spanish
Relevant Experience Supervisory Experience 3 - 6 yrs minimum
1 - 5 yrs minimum
Knowledge, Skills & Abilities RequiredAuthorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Proficient with computer applications used in effectively operating the department.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
High standard of integrity and reliability.
Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs.
Travel Percent & Overnight Travel Percent Overnight Occasional
No
Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week.
Store Merchandise Manager Job Purpose Job Summary Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability.
Oversees, the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Key Performance Indicators Overall Customer Satisfaction OSAT (Grocery)
- Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
- Ensures all processes are followed to allow customers to purchase their needs.
- Ensures the freshest product for our customers by following all processes to increase sales and decrease shrink, while improving profits.
30%
Fiscal Leadership Manages in-stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance.
30%
Department Leadership Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation.
Communicates departments’ progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Teaches, coaches and advises department managers on sound decision-making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes.
15%
Associate Leadership Supports the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures.
15%
Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
10%
Disclaimer Performs other job-related duties as assigned.
Qualifications Required Education Course of Study High School Diploma or Equivalent
Preferred Education Course of Study Bachelor's Degree
Business or related field
Language(s) Required Language(s) Preferred English
English and Spanish
Relevant Experience Supervisory Experience 3 - 6 yrs minimum
1 - 5 yrs minimum
Knowledge, Skills & Abilities RequiredAuthorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Proficient with computer applications used in effectively operating the department.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
High standard of integrity and reliability.
Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs.
Travel Percent & Overnight Travel Percent Overnight Occasional
No
Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$68k-97k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
07/04/2024
WEBSITE
segrocers.com
HEADQUARTERS
MOUNTAIN BRK, AL
SIZE
15,000 - 50,000
FOUNDED
2012
TYPE
Private
CEO
DONALD KLEINOSKY
REVENUE
$5B - $10B
INDUSTRY
Retail
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About Southeastern Grocers
Southeastern Grocers owns and operates a chain of restaurants, grocery shops, liquor stores and in-store pharmacies.
Show more
The job skills required for Store Merchandise Manager include Customer Service, Pricing, Leadership, Store Operations, Scheduling, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Merchandise Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Merchandise Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Store Merchandise Manager positions, which can be used as a reference in future career path planning. As a Store Merchandise Manager, it can be promoted into senior positions as a Merchandising Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Store Merchandise Manager. You can explore the career advancement for a Store Merchandise Manager below and select your interested title to get hiring information.
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