Under the direct leadership of the Nurse Director or Registered Nurse assist the nursing staff by performing receptionist and secretarial duties on the nursing care unit;

performs or offers to perform assignments outside scope of classification in the best interest of patients, physicians, visitors, and Southeastern Ohio Regional Medical Center associates.

Minimum Qualifications :

• High school graduate or equivalent including ability to read, write, and comprehend medical terminology.
• Able to satisfactorily complete orientation inservice program.
• Able to perform detailed assignments, work under pressure, and relate to patients, hospital staff, and visitors cordially.
• Displays dependability and initiative in performing simultaneous tasks.
• Possess good physical and mental health, visual and aural acuity and the ability to speak distinctly.
• Able to follow written and verbal instructions; exhibit initiative and good judgement; possess memory for details; have patience, understanding and tact are required to meet the changing demands of this position.
• Possess abilities to perform basic computer skills.

Principle Responsibilities :

• Positive, timely reception greeting and assistance to patients, visitors and medical center personnel arriving on the nursing unit.
• Politely receives phone calls identifying unit, name, and position with an offer of assistance. Relays appropriate messages except for receiving telephone or verbal physician's orders.
• Pleasantly receives requests from patients and families and refers requests to appropriate nursing personnel as necessary.
• Functions as communication focus during emergency situations, STAT requests, and orders.
• Correctly utilize the computerized nurse patient call system
• Records and delivers messages for patients and staff.
• Maintains adequate quantity of forms, materials, supplies and equipment inventory on assigned unit.
• Maintains assignment boards, bulletin boards and other communication sources.
• Obtains Charts from Medical Records.
• Assists Registered Nurse in the preparation of work assignments.
• Maintains a clean, safe and functional working environment on the nursing unit.
• Registers patients for surgical and ambulatory services. Gathers necessary demographic and insurance information.
• Refers patients to financial counseling if necessary.
• Admits patients who become full admissions or observation patients. Obtains room assignments from Bed Manager or Clinical Nurse Coordinator.
• Transfers pre-admitted patients to active registration.
• Assists in cleaning cubicles, equipment, instruments, and general order of the department.

Documentation :

• Initiates and maintains charts for all patients on assigned unit.
• Enters basic facts (patient name, doctor, age, diagnosis, social information, etc.) in computer.
• Transcribes physician orders and submit to patient care coordinator for verification and signature. Telephones and sends new or changed order requests to appropriate departments.
• Records clinical data such as temperature, pulse, respiration, blood pressure, weight, and similar patient information received from nursing and medical staff when necessary
• Files diagnostic and Laboratory reports in appropriate patient chart, keeping pages of the chart in proper sequence.
• Adds additional blank forms to patient chart as appropriate.
• Prepares charts for admission, dismissal or transfer, checking to be sure the record is complete
• Able to send and receive computerized information eg- clinical circumstances, faxes, etc.

Communication :

• Demonstrates effective and positive communication.
• Communicates completion of tasks and duties to the Registered Nurse to successfully accomplish the team approach of providing patient care and implementing unit activities.
• Supports and uses effective and positive working relationships with all health care team members, patient and patient's significant other, while cherishing the individuality of each person.

Unit Related Activities :

• Orders patient's diet after lab, x-ray, surgery, etc.
• Obtains supplies from Materials Management or Sterile Processing.
• Attends educational activities as assigned to learn new forms, procedures and developmental skills.
• Performs other duties as assigned in accordance with orientation and competency skills. Be willing to work where assigned to provide the best possible patient care.
• Attends unit meetings; may participate in continuous quality improvement activities.

Monitor Watcher Duties :

• Observes monitor patterns and reports suspected arrhythmias.
• Informs staff to checks, change or replace monitor patches, batteries, etc., as necessary.
• Cleans monitors and keeps them properly labeled with patient's name, room number and physician.
• Pages "DR. STAT" when instructed by RN utilizing "77".
• Runs rhythm strips and labels them with patient's name, room number, date and time.

Job Related Activities :

• Maintains confidentiality of all patient information, including that of family, friends, and staff who may be patients.
• Demonstrates knowledge and skills required to care for designated patients under the guidance of the Registered Nurse.
• Participates actively in staff activities, including unit meetings / conferences.
• Participates in attainment of unit, departmental, and organizational goals.
• Seeks validation of required knowledge base and skill level as necessary; assertively seeks guidance in areas of question.
• Demonstrates self-directed learning and attends educational activities, as assigned, to learn new treatments, procedures, etc.
• Participates in CQI committees and task forces as opportunity arises.
• Is tolerant of staff who are learning and facilitates growth and development of peers.
• Participates in the orientation of new staff and / or students.
• Performs efficiently in emergency situations, following established protocols, remaining calm, informing appropriate person.
• Ability to properly use time, equipment and supplies with minimal supervision.

Risk Management :

• Demonstrates awareness and sensitivity to patient rights as identified within the institution.
• Practices effective problem identification and reporting.

PI242931369

Last updated : 2024-07-02