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southern bank and trust
Clinton, NC | Full Time
$34k-42k (estimate)
4 Days Ago
southern bank and trust
Clinton, NC | Full Time
$25k-30k (estimate)
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southern bank and trust
Clinton, NC | Full Time
$25k-30k (estimate)
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southern bank and trust
Clinton, NC | Full Time
$25k-30k (estimate)
3 Months Ago
Teller Supervisor I
$34k-42k (estimate)
Full Time | Banking 4 Days Ago
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southern bank and trust is Hiring a Teller Supervisor I Near Clinton, NC

Position: Teller Supervisor
Reports To: Branch Manager
Indirectly Reports To: Branch Manager/City Executive/ Area Operations Manager
Reports to this position: No One
FLSA Status: Non-Exempt

Role Summary:
Under the direction of the Branch Manager/City Executive, has the general responsibility, in addition to performing as a teller, to oversee all tellers within the branch and to ensure the smooth and orderly operation of the teller line and related functions.

Specific Job Functions (Duties/Responsibilities)
:
  • Provide leadership and guidance for the tellers within the branch ensuring the efficient operation
of the teller area, (e.g. scheduling of work distribution, assisting with difficult transactions,
balancing, or other problems which may arise).
  • Responsible for representing the Bank to customers in a friendly, courteous and professional manner, and for providing prompt, efficient and accurate service in processing transactions.
  • Actively refer the Bank’s products and services in a professional manner. Maintain an up-to-date knowledge of all Bank services and products, and encourage customers to use them as needed. Display enthusiasm for Bank products and services and appropriately refer customers to the Customer Service Representative or Branch Manager.
  • Responsible for ensuring that all operational policies and issues, as they relate to teller functions, are
effectively communicated to and utilized by Branch personnel.
  • Responsible for communication, and process oversight during implementation of all new or
revised operational procedures.
  • Responsible for approval of checks and or other negotiable items being cashed or deposited up to assigned limits (amount determined by Operations and local management).
  • Functional Responsibilities include:
    • Assist tellers with balancing per bank policy. Balance cash items daily, clearing all items in 30 days.
    • Monitor cash limits per Bank policy.
    • Manage branch vault and cash shipments.
    • Maintain records for annual performance reviews and evaluations.
    • Review e-mail, memos, fraud alerts, and revised Quick References daily for updates.
    • Prepare operational charge-off reports.
    • Manage Monthly Internal Controls reports.
    • ATM balancing per Bank policy and manage any problems.
    • Adhere to and ensure that all security policies and procedures are enforced.
  • Responsible for helping identify and train designated teller to perform all Teller Supervisor duties in his/her absence.
  • In conjunction with the Manager and the AOM, responsible for the HR duties of the tellers.
    • Staffing – Assist with hiring and training of tellers.
    • Scheduling – Insuring adequate staff coverage during branch hours. Includes: approval of leave time. (sick time, vacation days, personal days, school function time and any floating holidays)
    • Assist with performing all teller evaluations (30, 60, 90 day evaluations, annual performance evaluation and teller warnings) with the guidance of the Branch Manager and/or AOM.
  • Responsible for all on-the-job training for the tellers in the branch, and for ensuring tellers have adequate product knowledge, adhere to all Bank guidelines on policies and procedures, and make well qualified referrals.
  • Responsible for ensuring branch staff are complying with spirit and fact of all regulatory requirements associated with the paying and receiving functions, including the Bank Secrecy Act and Regulation CC.
  • Perform other duties as assigned.

JOB REQUIREMENTS:

Knowledge/skills/Abilities Required
:
  • Possess a thorough knowledge of teller operations with the ability to answer questions effectively.
  • Possess the necessary interpersonal skills needed to relate to people and to maintain a friendly,
courteous and professional demeanor.
  • Effective role model. Lead by example.
  • Effective leadership skills. Ability to effectively train and guide others.
  • Ability to make sound decisions and use good judgment based on Bank policy and
procedure guidelines.
  • Ability to pay attention to detail and concentrate in spite of distractions.
  • Ability to schedule and coordinate the work of others.
  • Effective oral and written communication skills.
  • Maintain a professional appearance and work area.

Education/Experience Requirements
:
  • High School diploma or general education degree (GED) or equivalent.
  • Possess a minimum of two years previous teller experience or equivalent banking experience.
  • Good interpersonal and communications skills.
  • Capable user of standard office equipment/software applications.
  • Supervisory and cash handling experience preferred.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-42k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/03/2024

WEBSITE

southernbank.com

HEADQUARTERS

GREENVILLE, NC

SIZE

200 - 500

FOUNDED

1901

CEO

JAMES E JONES

REVENUE

$50M - $200M

INDUSTRY

Banking

Related Companies
About southern bank and trust

OUR HISTORY Southern Bank and Trust Company was originally chartered as the Bank of Mount Olive on January 29, 1901. The bank was founded by a group of local businessmen who wanted a locally owned bank based in the community. The Bank officially began operations at 102 S. Center Street, Mount Olive with one employee and $10,000 in total assets. As it continued to slowly grow in the 50's and 60's, management within the bank realized that its name may not be well received in other communities. So in 1967, the name was changed to Southern Bank and Trust Company. Southern has continued to grow org...anically, as well as through the acquisitions of other financial institutions, through purchases of individual branches from other institutions, and through the establishment of de novo branches. The bank currently has over $2.5 billion in total assets and operates over 60 branches in North Carolina and Virginia. HOW WE DO BUSINESS We put safety and stability first. We do this through long-term perspective, sound credit practices and prudent management of our assets. This is how weve earned our customers trust for more than a century. We work with integrity, applying the highest professional ethics in all circumstances. We do the right thing. We build full financial relationships with our customers by gaining an understanding of their needs and goals and applying our knowledge, expertise and resources to provide solutions now and in the long term. We provide excellent service through accuracy, courtesy, responsiveness and partnership - we do it right. We hire the best talent in our local markets and value the contributions of each of our employees. We are good corporate citizens, helping to build the communities we share. WHY WE EXIST Our Vision: To be the bank of preference by delivering a distinctive banking experience and unsurpassed dedication to our customers and communities. More
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If you are interested in becoming a Teller Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Teller Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Teller Supervisor job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Teller Supervisor jobs

Only need a high school diploma to get hired.

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Demonstrate a management mindset.

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