JOB TYPE: Part-time
JOB SUMMARY:
The Enrollment Agent is primarily responsible for contacting prospective students via phone, replying to incoming admissions email inquiries, providing superior customer service, and aiding in enrollment needs.
ESSENTIAL JOB FUNCTIONS:
The employee in this position will have the following essential job functions:

• Make phone calls to prospective students regarding application status, campaigns for events such as Preview Day, recruiting opportunities, etc.
• Provide excellent communication and customer service to prospective students and the Admissions office
• Serve as first line of contact for prospective students via incoming calls and emails
• Qualify leads to move through Admissions funnel to meet enrollment goals
• Serve prospective students through friendly, courteous, and informative phone calls and emails
• Give guidance to prospective students about SBTS and Boyce admissions process and recruiting events
• Provide detailed feedback on contacts made and keep detailed records via CRM
• Assist with on-campus and off-campus recruiting events

Performs other duties as may be assigned by supervisor.
QUALIFICATIONS:

• Must be available to work 25 - 28 hours per week
• Ability to portray seminary values and distinctive in writing, speaking, personal demeanor, and spiritual commitment
• Detail oriented and able to work at a fast pace
• Proven record of strong communication skills, leadership, ability to interact and engage people as well as view, discern, adjust, and respond appropriately to non-verbal communication cues
• Experience with sales, customer service and CRM system is preferred
• Evening hours are required for Preview Day events

EDUCATION:
The person in this position must have a bachelor's degree, preferably in Communications, Business or related area.
REQUIRED MENTAL/PHYSICAL ABILITIES:

• Must be able to communicate effectively through verbal and written communication
• Must be able to make repetitive motions with wrists, hands and fingers
• Must be able to lift up to 35 lbs., be able to walk up and down stairs, and enter and exit all campus buildings unassisted
• Must demonstrate the ability to sit for extended periods of time
• Must be able to operate efficiently in a fast-paced and distracting work environment