9 Customer Service Agent Jobs in Faribault, MN
Southern Minnesota Farmers Insurance is Hiring a Customer Service Agent Near Faribault, MN
BenefitsAnnual Base Salary Based on Experience
Career Growth Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
ResponsibilitiesProcess customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Take premium payments from customers.
Provide exceptional customer service and support.
Provides on-going support to insurance clients as needed.
RequirementsPossess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Bilingual, fluent in both English and Spanish is beneficial.
No insurance experience required but must be willing to learn
Company DescriptionWe really strive to support agents and give back to the community of Southern Minnesota. We serve numerous towns like Red Wing, Winona, Pipestone, Mankato, Fairmont, Marshall, Rochester and many more! We look to help agency owners really run their business create a legacy, wealth, and have freedom of their lifestyles.
Our District revolves around our vision and goals. These beliefs provide us with a unified clear understanding of our purpose to help Farmers agency owners in our District. We believe that if we adhere to our vision and meet our goals, we will be successful. Learn more about what it means to join my District and the Farmers family as an agency owner today.
Job Summary
Full Time
$39k-49k (estimate)
06/02/2024
07/25/2024
The job skills required for Customer Service Agent include Customer Service, Customer Satisfaction, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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