Job Overview:

Join our dynamic team as an Inside Sales Representative at our industrial PVF branch in Geismar, LA. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:

• Develop strong, long-lasting relationships with customers and suppliers.
• Collaborate with outside sales to deliver an exceptional customer service experience through timely quotations and order processing based on customers technical product specifications.
• Provide outstanding customer service by proactively managing order follow-ups and expediting when necessary.
• Ensure seamless operations by monitoring daily reports, promptly addressing backorders and prioritizing customer satisfaction.
• Foster a welcoming environment in all verbal and written communications to enhance the customers overall experience.
• Support the warehouse, sales counter, will call and delivery drivers to ensure a positive customer experience.
• Create and maintain a positive customer service culture.
• Engage in strategic material sourcing and initiate non-stock purchase orders as required.

Knowledge, Skills, and Abilities:

• Proficiency in organization and meticulous attention to detail.
• Exceptional interpersonal skills to establish rapport with internal and external stakeholders.
• Positive mindset, capable of thriving both independently and within a collaborative team.
• Strong analytical capabilities and mathematical proficiency.
• Effective time management skills to handle multiple tasks concurrently.
• Advanced computer skills, particularly in MS Outlook and Excel, with expertise in formatting, mathematical functions, and lookup.
• Demonstrated ability to multitask, prioritize effectively, and operate autonomously.
• Outstanding written, verbal, and phone communication skills.
• Willingness to work flexible hours, including overtime and on-call duties.

Experience and Education:

• Bachelor’s degree preferred.
• 3 years of inside sales experience preferred.
• Knowledge of the industrial pipe, valve, and fittings market (PVF) preferred.
• Previous customer service experience is essential.

Join us in shaping exceptional customer experiences and driving success in the industrial PVF market! Apply now to become a valued member of our team.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Geismar, LA 70734: Relocate before starting work (Required)

Work Location: In person