Taproom / Front of House Manager | Southern Tier Brewing - Cleveland, OH

We’re hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team!

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75 combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation
• Exceptional Health Benefits
  • No Waiting Period to Enroll
  • Immediate 401K Match & Vesting
  • Paid Family Leave
• Flexible Schedules & Generous Paid Time Off
• Ample Product Discounts
• Opportunities for Growth Across 5 Successful Brands

WHAT YOU’LL DO

As a FOH Manager you’ll use your experience in a full service, high-volume restaurant. You will be committed to continuously striving for & delivering an outstanding guest experience and have a strong passion for culinary excellence.

• Oversee all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
• Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
• Collect, evaluate and respond to guest feedback as needed
• Always ensure a smooth front-of-house operation, and step in to lead and assist staff as necessary during busy, peak times
• Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership

WHO WE’RE LOOKING FOR

• Minimum 1 year as a restaurant manager
• Knowledge working in various other restaurant roles as a server, host, bartender, etc.
• Self-motivated with an aptitude for leading, coaching, and driving excellence in a fast-paced environment
• Awareness of financial components of business operations, multi-tasking issues, and prioritizing workload
• Proven ability to calmly handle stressful situations and customer complaints
• Familiarity of craft beer &/or serious interest in understanding craft beer styles and the industry
• Dedicated to passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer