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2 Customer Service Representative Jobs in Caledonia, WI

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Southport Engineered Systems
Caledonia, WI | Full Time
$33k-41k (estimate)
8 Months Ago
Tanin Auto Electronix
Caledonia, WI | Full Time
$43k-54k (estimate)
7 Months Ago
Customer Service Representative
$33k-41k (estimate)
Full Time | Durable Manufacturing 8 Months Ago
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Southport Engineered Systems is Hiring a Customer Service Representative Near Caledonia, WI

JOB TITLE: Customer Service Representative
DEPARTMENT: Residential Service Department
Hours: Monday through Friday, 9AM - 5:30PM. On-site.
SUMMARY: We are looking for a high-energy, empathetic and self-starter for this role. The Customer Service Representative will provide our new and existing customers with an excellent customer experience while striving for a high rate of scheduling service calls. This position is the voice of Southport by taking care of each customer that calls in. The person in this role loves helping customers and cannot wait to be apart of a team that loves their career!
DUTIES AND RESPONSIBILITIES:
  • Answer the main phone line
  • Schedule incoming service calls
  • Greet incoming customers at the front office
  • Respond to online submissions and online chat leads and schedule services
  • Perform outbound phone calls to our Southport Club Members to schedule routine maintenance
  • Backup for dispatcher when out of the office
  • Perform all other duties assigned to the role
QUALIFICATIONS:
  • High School Diploma or equivalent
  • 1 to 2 years in Customer Service preferred
  • Administrative/Clerical experience preferred
  • Strong computer skills
  • Self-motivated, detail oriented with strong written, verbal and organizational skills
  • Willingness to learn, grow and make a long term commitment
  • Ability to work in a team environment
  • Ability to work in a fast-paced environment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$33k-41k (estimate)

POST DATE

01/12/2024

EXPIRATION DATE

08/26/2024

WEBSITE

southportengsys.com

HEADQUARTERS

Caledonia, WI

SIZE

<25

INDUSTRY

Durable Manufacturing

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