32 Provider and Client Services Manager Jobs in Phoenix, AZ
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Southwest Autism Research and Resource Center
Phoenix, AZ | Full Time
$88k-114k (estimate)
3 Days Ago
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Provider and Client Services Manager
$88k-114k (estimate)
Full Time
3 Days Ago
Southwest Autism Research and Resource Center is Hiring a Provider and Client Services Manager Near Phoenix, AZ
PROVIDER AND CLIENT SERVICES MANAGER
Position Summary: The Provider and Client Services Manager oversees client funding management (including authorizations), client and provider scheduling, and provider credentialing to deliver quality ABA services to individuals with autism and their families across Arizona. The role will require coordination between team members, teams, and departments to ensure our providers and clients have exceptional experiences when receiving services or working with SARRC. The Provider and Client Services Manager can identify client and provider needs, has strong management and organizational skills, is collaborative and team-oriented, and can impact process and procedural change as we strive toward operational excellence.Your Role at SARRC
- Complies fully with all medical records and information privacy regulations: local, state, and federal.
- Provides direction and manages performance for provider and scheduling teams that verify and identify client benefits, gain authorizations for services, and schedule services.
- Uses daily, weekly, and quarterly data on key metrics to adjust operational processes and procedures and deliver clear and effective feedback and recognition to team members.
- Maintains documentation of processes and procedures to ensure consistent results and a healthy and collaborative work environment for our team members.
- Oversees initial application and maintenance of credentialing for our providers with all payors.
- Collaborates with the billing team to correct authorization and scheduling errors in order to process claims and maintain quality records.
- Works collaboratively with other operational leaders to improve client experience from beginning to end.
- Communicates proactively with the Director regarding the status of operations and is focused on solutions.
- Performs other special projects and administrative duties as necessary and requested.
Who you Are
- A college degree is preferred (years of experience may be considered).
- Minimum of three to five years of experience in a medical insurance or billing environment within a medically specialized enterprise.
- Minimum of two years of supervisory experience in a professional environment, preferably in related industry.
- Understanding of insurance authorization procedures and policies.
- Knowledge of insurance guidelines; including Medicare, HMO, PPO, Behavioral Health carve-outs, Arizona Medicaid (AHCCCS) and Arizona DES.
- Knowledge of CPT, ICD-10, HCPCS coding.
- Experience with medical billing software and clearinghouse.
- Experience with Salesforce preferred
- Excellent verbal & written communication and customer service skills.
- Proficiency in basic mathematics.
- Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.
Salary
$58K - $65K DOE
Robust Benefits Package
- Up to 16 days per year paid time off and 8 paid holidays
- Medical, dental and vision insurance (majority of coverage paid for by SARRC)
- 401(k) with 50% company match up to 6%
- Mileage reimbursement
- Professional development annual benefit of $1000
Our Story
Established in 1997 by two mothers of children with autism and their developmental pediatrician, SARRC is an internationally recognized nonprofit with a mission to advance research and provide a lifetime of support for individuals with autism and their families. As the state of Arizona’s largest nonprofit serving the autism community, SARRC conducts innovative research, provides evidence-based practices, disseminates effective training, and builds inclusive communities.
Job Summary
JOB TYPE
Full Time
SALARY
$88k-114k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
08/23/2024
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