**Job Summary:**

We are seeking a dedicated Client Support Specialist (CSR) to join our team. The ideal candidate will be responsible for providing quality customer service and must be able to multi-task to field a high volume of calls, emails, mail and messages in a fast-paced environment. A sucessful CSR is detail-oriented, a quick learner with a positive attitude, and thrives in a team envionment.

**Duties & Responsibilities**

- Respectfully assist veterans with a variety of inquies by providing information and resolving problems.

- Manage a high volume of inbound and outbound calls for questions, invoicing and available services

- Process a high volume of mail/daily

- Respond to all calls, system tags, and messages in a timely manner

- Maintain strict company confidentiality

- Schedule appointments as needed

- Other duties as assigned

**Experience:**

- Proven experience in customer service, account manangement or related field

- Proficient with Outlook

- Strong project management skills with the ability to prioritize tasks effectively

- Excellent communication skills to interact with clients and internal teams effectively

If you are a proactive individual with a passion for customer relationship management and a keen eye for detail, we invite you to apply for the Client Support Specialist position. Join us in delivering top-notch service and building lasting client partnerships.

Job Types: Full-time, Part-time

Pay: $15.50 - $18.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Glendale, AZ 85301 (Required)

Ability to Relocate:

• Glendale, AZ 85301: Relocate before starting work (Required)

Work Location: In person