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1 I.T. Desktop Support Job in Temecula, CA

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Southwest Traders
Temecula, CA | Full Time
$61k-77k (estimate)
4 Days Ago
I.T. Desktop Support
Southwest Traders Temecula, CA
$61k-77k (estimate)
Full Time | Wholesale 4 Days Ago
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Southwest Traders is Hiring an I.T. Desktop Support Near Temecula, CA

Schedule is Monday through Friday - 9:00am - 5:00pm

Southwest Traders, Inc. is a full-service distribution company delivering fresh, frozen, and dry products to national accounts, specialty ice cream & yogurt shops, juice & smoothie bars. SWT now has full distribution centers in CA. 

 Fast-paced Foodservice Distributor is currently seeking an IT Support tech level 1 for our Temecula, CA. Support Center. We are seeking an experienced, dependable, organized, meticulous, team player with the ability to manage multiple tasks and work under tight deadlines. 

RESPONSIBILITIES 

Southwest Traders, Inc. is seeking an individual with in-depth and broad IT knowledge to provide support for the day-to-day operations of the IT department. The following list of responsibilities may be required daily with more than one function required at a time: 

  • Manage maintain SWT MDM devices daily.
  • Manage all desktop support for all pc clients.
  • Work with operations on the WMS for performance improvement and reporting.
  • Maintain daily work and IT support tickets.
  • Ability to work IT Projects / CIP on already existing task
  • After hours and on call support of computer systems

ESSENTIAL DUTIES 

  • Able to multitaskalso manage his/her workflow.
  • Able to report weekly on workload and tasks. 
  • Collaborates with business, for performance improvement.
  • Develops solutions according to specified business requirements.
  • Writes optimal, efficient, and well-documentedSOP’s.
  • Resolves technical issues through troubleshooting, research, and investigation.

WORK EXPERIENCE REQUIREMENTS 

  • HS Diploma, College courses a plus. 
  • Working technical knowledge of Windows, Android, also basic networking. 
  • Expertise in Microsoft Office software, especially Excel including Pivot Tables, Macros, and formulas.
  • Flexible and willing to learn new technologies
  • Able to rotate after hour support calls when needed.
  • Proven attention to detail through writing work instructions, SOPs, and training materials

ADDITIONAL REQUIREMENTS 

  • Willing to travel to other locations 
  • Passionate about working with new technology!!!
  • Technical certifications a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$61k-77k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

09/02/2024

WEBSITE

southwesttraders.com

HEADQUARTERS

TEMECULA, CA

SIZE

200 - 500

FOUNDED

1977

CEO

KEN SMITH

REVENUE

$200M - $500M

INDUSTRY

Wholesale

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About Southwest Traders

Since opening our doors in 1977, thousands of individual restaurant operators as well as regional and nationally based food chains have depended on Southwest Traders for first-rate and reliable product distribution. As a premier foodservice distributor based in Temecula, California, our privately held company specializes in all store establishments from quick serve restaurants, yogurt shops, ice cream shops, coffee shops, smoothie bars, schools, boba tea shops, and more! We can and will provide any delivery solution for all customers.

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The job skills required for I.T. Desktop Support include Troubleshooting, IT Support, Microsoft Office, Desktop Support, Computer Systems, Android, etc. Having related job skills and expertise will give you an advantage when applying to be an I.T. Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by I.T. Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for I.T. Desktop Support positions, which can be used as a reference in future career path planning. As an I.T. Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary I.T. Desktop Support. You can explore the career advancement for an I.T. Desktop Support below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

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They often deal with clients who are having trouble with their systems, which can frustrate customers.

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Responsibility includes installing and maintaining hardware and computer peripherals.

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Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
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