SouthWest Transit is an award-winning public transit agency serving the core areas of Chaska, Chanhassen, and Eden Prairie. We currently offer express bus service to and from Downtown Minneapolis, the University of Minnesota, and Normandale Community College as well as daily on-demand micro-transit service in our core service area as well as adjacent cities in Carver, Scott, and Hennepin counties. In addition to our regular services, we also offer seasonal services including the Minnesota State Fair, Twins Express, Vikings Express, Gophers Express, select concerts, and more.
 
Mission: 
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.
 
Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.
SouthWest Transit is looking for Supervisors to work the 2 weeks of the State Fair and/or the weekends of the Renaissance Festival. The days and hours worked are flexible.The Special Event Supervisor opens/closes the SWT park and ride facility/fairground area they are stationed at. They communicate with dispatch regarding any bus needs and ensure that operations at their site are running smoothly. The Special Event Supervisor acts as the point of contact for the Ticket Sellers and Rider Guides at their location. The person in this role will interact heavily with the passengers and is one of the first representations passengers see of SouthWest Transit. 
 
*NOTE* This is a safety sensitive position under the Department of Transportation. As such, a person in this role will be subject to any DOT safety sensitive requirements such as a pre-employment drug test.A minimum number of 3 shifts worked during the State Fair is required. However, the preferred minimum number of shifts worked during the State Fair is 5.
Applications may be reviewed as they are submitted.

• Open/close the park and ride facility/fairground area at which you are stationed
  1. Ensure sales equipment is setup and operational when opening/stored securely when closing
  2. Ensure all scheduled staff at their location have arrived at their scheduled time
• Assist in loading the bus
• Communicate with dispatch regarding any bus needs (i.e., the need of an accessible vehicle)
• Ensure that operations at your location are running smoothly
• Act as the point of contact for the Ticket Sellers and Rider Guides at your location
• Ensure the cleanliness of grounds, lobbies, and restrooms.
• Ensure that restrooms are stocked with supplies.
• Other duties as assigned.

Minimum Skills & Experience Required:

• At least 18 years old or older
• 1-2 years’ experience with POS or other ticket selling systems
• 1-2 years’ experience in a supervisory role
• Ability to understand and follow directions
• Interpersonal Skills (i.e., communication skills, empathy, patience, etc.)
• Ability to have a cheerful disposition and tone when interacting with all kinds of customers

Work is primarily outdoors. Much of the workday is spent walking or standing. Work involves walking on uneven surfaces. Frequent lifting, pushing, or pulling of items over 60 pounds or applying equivalent torque is required. The noise level in the working environment is usually moderate but can be loud in some areas. While performing the duties of this job, the employee is often exposed to moving vehicles and occasionally exposed to wet, cold, and/or hot/humid conditions.