Position Title: Systems Administrator (ERP/SIS)
Department: Campus Technology
Date Prepared: 06/14/2024
FLSA Status: Exempt
Full Time
Standard of Christian Commitment
The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message.
Southwestern Seminary, an entity of the Southern Baptist Convention, is a confessional institution. While the Seminary serves the larger evangelical Christian community, employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context.
Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment.
Job Summary
The Systems Administrator supports and serves the needs of Southwestern through maintaining the Enterprise Resources Planning and Student Informaiton System (Ellucian Colleague) and working with the Ellucian Cloud Assurance Team. This position will also serve as a team resource for other technical activities of the Campus Technology Operations team.
Essential Job Functions / Responsibilities

• Oversee administration and support of Colleague ERP/SIS systems.
  
  • Administer Colleague Self-service.
  • Administer Ellucian Ethos Integration.
  • Administer Ellucian Data Access.
  • Administer Ellucian ILP.
  • Administer Ellucian Experience (If implemented).
• Create and maintain Colleague user accounts, security, and access.
• Maintain open communication with Ellucian Cloud Services.
• Maintain open communication with Colleague users.
• Provide systems analysis and problem-solving support to provide efficient and effective.
  use of enterprise application systems.
• Provide consistent and current communication and reports to management.
• Facilitate technical sessions with Ellucian professional services.
• Coordinate system updates and environment clones.
• Announce significant Colleague feature updates.
• Advocate use of the Ellucian Customer Center.
• Develop, maintain, and document best practices.
• Produce appropriate documentation and provide regular training for back-up personnel.
• Perform other related duties as assigned and specific to area of responsibility.

Skills / Requirements

• Build trust and relational capital within the institution, prioritize user experience, and provide a positive customer experience.
• Communicate with all constituents in a professional manner, often conveying technical information in non-technical language.
• Work independently, function in a proactive fashion, and meet deadlines.
• Ability to manage multiple, ongoing projects, and coordinate with functional teams.
• Proactively learn, ingest technical documentation and integrate that knowledge into a practical understanding of the institution's systems.
• Engage in continuous learning and adoption of new concepts, technologies, and problem-solving techniques.

Qualifications / Education

• Ellucian Colleague ERP/SIS systems experience preferred.
• Bachelor's degree in related field preferred.
• Two years related job experience preferred.
• Successful completion of background check, MVR, and credit check may be required.

Supervision

• Reports to the Associate Vice President for Operations, Security, and Development.

Decision-Making Responsibilities

• Limited. Within the scope of work assigned by the Associate Vice President for Operations, Security and Development.

Exposure to Confidential Information

• Yes

Physical Requirements

• Physically able to sit for long periods of time.
• Able to operate at a computer workstation for long durations.
• Regularly required to talk and hear.
• Occasionally required to lift and/or move up to 30 pounds.
• Must be able to perform occasional overhead reaching, bending, stooping, twisting, and
• kneeling.