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We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years.
This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.
What we offer
Minimum qualifications
In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.
Full Time
$48k-60k (estimate)
05/25/2024
08/21/2024
The job skills required for Customer Service Specialist - Remote include Customer Service, Communication Skills, Customer Satisfaction, Leadership, Presentation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist - Remote positions, which can be used as a reference in future career path planning. As a Customer Service Specialist - Remote, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist - Remote. You can explore the career advancement for a Customer Service Specialist - Remote below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.