4 LEAD, Registration Event Staff Jobs in Boston, MA
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LEAD, Registration Event Staff
$113k-142k (estimate)
Part Time | Business Services
5 Days Ago
Spartan is Hiring a LEAD, Registration Event Staff Near Boston, MA
DescriptionCompany Overview:A worldwide leader in endurance sports, Spartan is a high-growth, international organization that owns and operates mass-participation athletic events under the brands Spartan®, Tough Mudder®, Spartan Trail®, Hurricane Heat, and DEKA, and offers numerous related fitness, health, and nutrition services and products. We create transformational experiences, products, and content to help people, companies, and teams tear down boundaries and expand what they believe to be possible. Together with its many subsidiaries and licensees, Spartan combines large scale global events with a vibrant digital content and community platform. With 250 events across more than 40 countries on six continents, Spartan is the world's leading extreme wellness and endurance brand.
Main Duties And Responsibilities
Main Duties And Responsibilities
- Lead onsite registration team in event execution, utilizing the onsite registration setup guide and checklist
- Work collaboratively with the Event Production team to optimize the customer experience
- Gather event process/performance feedback and recommend process enhancements
- Responsible for the management of onsite-registration equipment and setup
- Manage the team responsible for registering each customer (pre-registered and walk-up registration)
- Managing registration volunteers during event days
- Provide excellent customer service and handle escalated customer service concerns
- Provide wrap-up and completion materials including post-race inventory and event summary
- Minimum of 2 years of experience in event registration, hospitality, or customer service roles
- Strong leadership and team management skills
- Excellent organizational skills and meticulous attention to detail
- Customer-focused attitude with strong communication and interpersonal skills
- Mid-level technical proficiency - comfortable with general computer use, basic spreadsheets, ability to learn custom systems
- Willingness to travel to events as required (at least one weekend per month, most months)
- Ability to work outside in challenging conditions (standing, walking in various weather)
Job Summary
JOB TYPE
Part Time
INDUSTRY
Business Services
SALARY
$113k-142k (estimate)
POST DATE
06/23/2024
EXPIRATION DATE
07/21/2024
WEBSITE
spartancorp.us
HEADQUARTERS
CASTLE ROCK, CO
SIZE
<25
FOUNDED
2013
TYPE
Private
CEO
JESS LOBAN
REVENUE
<$5M
INDUSTRY
Business Services
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