Position Title: Manager, Operations
Location: Washington, DC
Department: Learning & Organizational Development
Reports to: Senior Director, Strategic Operations & Project Management Operations

Organization Overview:

Founded in 1968, Special Olympics is a global movement to end discrimination against people with intellectual disabilities. We foster acceptance of all people through the power of sport and programming in education, health, and leadership. With nearly four million athletes and Unified Sports® partners and one million coaches and volunteers in more than 170 countries, Special Olympics delivers more than 30 Olympic-type sports and nearly 50,000 games and competitions every year. Learn more at SpecialOlympics.org. 

Primary Responsibilities:

SOI Strategic Planning and Tracking:

• Assist in communicating timelines and tracking progress against strategic plan targets.

SOI Operations:

• Manage the annual operational planning process, timelines, and guidance.
• Contribute to the maintenance of operational tools, templates, and procedures.
• Monitor the global operational portfolio.
• Train staff on operational policies, procedures, and best practices.
• Assist in analyzing operational objectives data for dashboard and staff use.
• Conduct cross-functional collaboration meetings.
• Support analysis of operational data.
• Collaborate with Senior Project Manager on Project Management process overlap.
• Manage operational policies, procedures, and timelines.
• Assist organization in translation management policy, tools, and practice.
• Manage Software for Operations and Project Management.

Integration Week (IW):

• Assist in event hosting and logistics planning for Spring and Fall Integration Week (IW) meetings for the Global Leadership Team.

Leadership and Organizational Development & Operations Team:

• Manage finances and administrative functions by serving as Operations and L&OD department project manager, planning officer, and budget officer.
• Facilitate in-person team meetings with Operations and L&OD leaders and colleagues.

Required Qualifications:

• Bachelor’s degree or equivalent experience.
• Minimum 3 years’ experience in a similar role.
• Strong analytical, organizational, and prioritization abilities.
• Strong multitasking abilities and sound reasoning skills.
• Excellent written and verbal communication with attention to detail.
• Proficiency in project management systems and MS Office products.
• Familiarity with Smartsheet is a plus.
• Ability to thrive in a fast-paced, dynamic environment.
• Demonstrated ethics, integrity, and professionalism.
• Proactive, energetic approach with strong interpersonal skills.
• Capacity to solve problems diplomatically and maintain relationships.
• Self-motivated with the ability to work autonomously.
• Experience working with internal and external stakeholders, including senior executives.
• Commitment to confidentiality.

Special Olympics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Special Olympics is an E-Verify Employer**