JOB OVERVIEW:

At the highest level, all employees of Kids SPOT must be enthusiastic, entrepreneurial, and committed to performing their job in an ethical and proper manner. The Administrative Assistant is responsible for assisting the organization through communicating with prospective clients, employees and vendors and acting as a liaison between those and Spectrum of Hope staff.

ESSENTIAL JOB FUNCTIONS:

Assisting the organization with daily administrative duties and tasks to ensure smooth operations while maintaining a positive effect and attitude. Provide assistance in various administrative projects

RESPONSIBILITIES:

• Answer incoming phone calls and direct to appropriate personnel or provide accurate information while representing the organization with a positive affect and attitude
• Complete forms required by the insurance to request assessment/treatment authorizations
• Keep internal trackers updated in daily basis
• Prepare communications, such as memos, emails, reports, and other correspondence
• Write and edit documents from letters to reports
• Create and maintain filing systems, both electronic and physical
• Maintain authorizations details as well as other relevant information updated in Central Reach
• Perform other duties as assigned.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common information, reports, and other documents. Ability to respond to common inquires or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Additionally, the employee must be able to lift about 20 pounds.

WORK ENVIRONMENT:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

ESSENTIAL COMPETENCIES:

Good judgement and critical thinking skills.

Excellent communication skills.

Excellent organizational skills

Attention to Detail.

Time Management Skills.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum of a high school diploma (or equivalent) and1 year of ABA experience. However, a combination of experience and/or education will be considered.

Experience with ABA and knowledge of CPT codes in relation to ABA