14 Customer service representative Jobs in St. Cloud, MN
Spee-Dee Delivery Service is Hiring a Customer service representative Near St. Cloud, MN
As a Customer Service Representative for Spee-Dee Delivery, you are responsible for receiving, investigating, and responding to all customer inquiries regarding shipments, service and concerns.
Hours and Wages :
- Monday-Friday, 9 : 00AM-6 : 00PM
- Starting wage : $16.00-$18.00 per hour, based on experience
- Confers with customers via telephone or email in order to trace packages, arrange deliveries or to obtain details of complaints or compliments
- Contacts customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
- Acts as a liaison between customers and drivers to resolve delivery issues
- Communicates with the claims department and branch managers to resolve discrepancies
- Retrieves manifests and other shipper information to aid the process of tracing shipments
- Documents and records mis-deliveries, follow-ups, and alternate delivery addresses
- Obtains customer feedback information
- Performs other duties as assigned
Experience and Qualifications :
- High School diploma or equivalent required
- Customer service, administrative, or clerical experience preferred
- Excellent verbal and written communication skills
- Work requires excellent attention to detail and accuracy
- Work requires basic computer knowledge
- Professional telephone etiquette and good listening skills
- Prolonged periods sitting at a desk and working on a computer and telephone
- Must be able to lift up to 15 pounds at times
Benefits :
Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) plan, Quarterly Bonuses, and more.
EEO and Affirmative Action Statement
Spee-Dee Delivery Service, Inc is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.
Must be able to pass a criminal background check.
Job Posted by ApplicantPro
Last updated : 2024-07-02
Job Summary
Full Time
Transportation
$39k-49k (estimate)
07/03/2024
10/02/2024
speedeedelivery.com
SAINT CLOUD, MN
1,000 - 3,000
Private
DONALD WEERES
$50M - $200M
Transportation
Related Companies
The job skills required for Customer service representative include Customer Service, Written Communication, Attention to Detail, Listening, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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