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Speedy Cash
Mission Hills, CA | Full Time
$38k-48k (estimate)
9 Months Ago
Customer Advocate
Speedy Cash Mission Hills, CA
$38k-48k (estimate)
Full Time | Banking 9 Months Ago
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Speedy Cash is Hiring a Customer Advocate Near Mission Hills, CA

  • Responsibilities:

- Provide exceptional customer service and support to clients
- Handle inbound and outbound calls to assist customers with inquiries, concerns, and requests
- Conduct data entry and maintain accurate customer records
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers in English and Spanish
- Analyze customer needs and provide appropriate solutions
- Collaborate with cross-functional teams to resolve customer issues promptly

Requirements:
- Fluent in both English and Spanish, with excellent verbal and written communication skills in both languages
- Proven experience in a customer service or sales role
- Strong data entry skills with high accuracy and attention to detail
- Ability to analyze customer information and provide personalized solutions
- Comfortable making outbound calls to engage customers and promote products/services
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent problem-solving skills and ability to handle difficult customer situations with professionalism

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We offer competitive compensation, comprehensive benefits, and opportunities for career growth. If you are a motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you. Apply now!

We are hiring for a Customer Service Representative/ Cashier to work in a retail environment. Speedy Cash is the leading financial company in retail cash services . Hiring for the location on Sepulveda and Devonshire in the city of Mission Hills . Stop by to visit us and see the location or email your application .

Job Type: Full-time

Pay: $19.99 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$38k-48k (estimate)

POST DATE

12/23/2022

EXPIRATION DATE

12/27/2024

WEBSITE

themoneybox.net

HEADQUARTERS

San Antonio, TX

SIZE

25 - 50

INDUSTRY

Banking

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The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Success Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.

If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

04/05/2022: Davenport, IA

Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/11/2022: Pocatello, ID

They assist representatives as they handle complex customer service situations or take charge of client outreach.

04/09/2022: Oklahoma City, OK

They use data analysis skills to represent customer responses numerically and measure change over time.

04/17/2022: Monroe, LA

Manage and prepare documents for customers and follow up.

01/26/2022: Oklahoma City, OK

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Advocate jobs

Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.

01/26/2022: Columbus, MS

The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.

04/02/2022: Norwich, CT

A good customer advocate should always try to help customers get what they want at the most affordable price.

02/20/2022: New London, CT

They should also offer different options to their customers.

02/28/2022: Boston, MA

Customers want fresh approaches that are tailored to their specific needs and will not settle for less.

04/08/2022: Youngstown, OH

Step 3: View the best colleges and universities for Customer Advocate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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