33 Customer Support Representative Jobs in Slidell, LA
SpeedyTire.com is Hiring a Customer Support Representative Near Slidell, LA
About us
SpeedyTire.com is a family-owned and operated e-commerce business in Slidell, LA. We strive to fulfill our online orders efficiently and quickly with a strong emphasis on providing a superior customer experience. Our quickly growing enterprise takes pride in being able to quickly adapt to the ever-changing e-commerce market through a team-based, process-oriented approach. We seek to provide an environment where our team can learn and grow with us.
Our work environment includes:
- Modern office setting
- Growth opportunities
Customer Support Representative
Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Maintain accurate and detailed customer records in the database
- Collaborate with other team members to resolve customer support issues
- Identify and escalate any complex or unresolved issues to the appropriate department
Qualifications:
- Excellent phone presence
- Excellent written communication skills, particularly related to composition of professional emails
- Ability to analyze customer needs and when necessary, refer issues to the appropriate Team Member for resolution
- Proficient in using computer systems and navigating multiple software applications
- Ability to work well in a fast-paced and dynamic environment
- Strong attention to detail and organizational skills
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply today to join our team as a Customer Support Representative.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Shift:
- Day shift
Work Location: In person
Job Summary
Full Time
$36k-46k (estimate)
08/20/2023
12/28/2024
The job skills required for Customer Support Representative include Customer Service, Customer Support, Planning, Written Communication, Attention to Detail, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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