Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG , delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we hiring? As the Sr. Manager of Strategic Operations, you will work on and help solve complex business problems by utilizing research, designing and executing analyses, developing a strategic approach and plan for implementation through dynamic and engaging presentations. You will work cross functionally across sales, product, venue operations, creative, studio, technology, and business operations & consumer insights to define, evaluate, and deliver effective business strategies to ensure the organization remains competitive, efficient, focused, and profitable. This role will be a critical thought partner to the team, helping scale and grow the business of the Sphere.
You will synthesize and frame business insights to grow revenue, reach target customers, and develop strategic recommendations and go-to-market strategies for new business opportunities and initiatives. You will initiate and develop frameworks / models to support major strategic and operational projects that accelerate the success of the Sphere in the short- and long-term.
You will help build the strategy creation process, and ensure effective communication, alignment, and execution of the organization’s strategy and roadmap. You will run projects from initiation to completion with the guidance of your VP and SVP.
You will report to and partner with the VP of Strategic Operations and Alliances to develop and drivestrategy and decision-making to improve operational rigor and effectiveness.
What will you do?

• Organize the planning and execution of major strategic initiatives across the business. Help developorganizational-wide strategies and provide metrics/insights on key business outcomes, driving operational efficiencies and ensuring the strategic vision is clearly communicated across the organization in an easily digestible manner.
• Identify and track goals/plans for the organization and key stakeholders. Synthesize major decisions for communication between senior management and within the broader organization.
• Develop, maintain, and update a consistent strategic narrative across all components of the business including scaled communications (e.g., leadership meetings, offsites, quarterly business reviews, long-range planning). Help cascade strategy to the broader organization and gain alignment.
• Develop and help articulate a clear vision for quarterly and annual growth over the next 3-5 years.
• Critically support team responsible for strategic initiatives, decisions and KPIs to drive the Sphere Strategic Operations & Alliance team’s highest priority outcomes.
• Evaluate option sets on areas of investment and growth from the market and shareholder lens; assess competitors and whitespace; and structure perspectives from ticket holders, corporations, governments, press, etc. to further shape and complement internal priorities and identify areas of opportunity.
• Ensure meaningful cross-organization visibility, driving team unity and optimizing information flows, to help the Sphere reach its goals more quickly and impactfully.
• Define the systems, processes, infrastructure / tools, training and org structure for Sphere strategicoperations to deliver flawless execution in the most efficient and effective manner.

What do you need to succeed?

• Bachelor's degree in a technical or quantitative/business-oriented field, or equivalent practical experience.
• 7 years of experience within one or more of the following fields: Strategy Consulting, Business Operations, Investment Banking, or Corporate Strategy & Development.
• 5 years of experience leading operational projects.
• 1 year of experience leading teams.
• Communicate complex problems in an easily digestible manner and provide thoughtful and sound recommendations.
• Experience leading and influencing in a highly matrixed, cross-functional environment.
• Operational experience within a large, complex organization.
• Track-record in successfully delivering global strategy, operations, and high-impact growth initiatives, operating in highly ambiguous environments.

Special Requirements

• Travel to Burbank, Las Vegas, and other Sphere locations.

Pay Range
$118,000—$170,000 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.