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In this role you will oversee all aspects of commercial cleaning equipment repair, maintenance, installation, and training for autoscrubbers, extractors, burnishers, vacuums and more. You support sales staff with equipment knowledge, accompany them for demonstrations,write service contracts, and service chemical injection systems.
Schedule: 8 hour shift with daytime hours. Must be able to work at multiple locations.
Salary Range: $45,000 - $60,000
Benefits: 401(k), 401(k) matching, health insurance, life insurance, paid time off
Supplemental Pay: Bonus pay, commission pay
Key Characteristics and Strengths:
Highly organized and detail-oriented
Efficient at completing repairs quickly to minimize customer downtime
Dependable and willing to take on additional tasks as needed
Team-oriented and works well collaboratively with all staff members
Keeps the department running smoothly
Essential Skills:
Excellent mechanical skills for equipment repair and maintenance
Excellent customer service skills to interact patiently and positively with customers
Dependable and motivated to grow the service department
Team/Office Culture:
Current team of 9 full-time and 2 part-time employees
Team-oriented, loyal environment with family atmosphere
Staff goes the extra mile to get the job done
Training Process:
Comprehensive training for several weeks to ensure a smooth transition.
Responsibilities:
Essential Functions:
Oversee machine repair, chemical injection system maintenance/repair/installationProvide equipment support to sales staff for new sales and service contracts
Maintain accurate service records, inventory, allocate parts/equipment
Quote, sell and perform preventative maintenance contracts
Schedule services, demos, provide hands-on customer training
Deliver excellent customer service to clients, sales teams, walk-ins
Other duties as assigned
Working hours: 8:00 AM - 5:00 PM
Skills:
Fluent English
Education:
High School
Experience:
4-7 years
Qualifications:
2 years of directly relevant experience
High school diploma or equivalent
Mechanic experience
Excellent mechanical/troubleshooting aptitude
Electronic/circuitry knowledge
Plumbing systems knowledge
Word/Excel skills
Read electrical schematics
Excellent customer service skills
Excellent organization and attention to detail
Basic computer/tech skills
Understanding of chemistry
Valid driver's license and insurance
If you feel you have the qualifications, work experience and skills for this management role, please go to www.spherion.com/apply/75102 to complete an online application and submit your resume. Please call (217) 359-4488 for more details.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Full Time
$79k-101k (estimate)
06/24/2024
07/11/2024
stixinc.net
West Springfield, MA
<25
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Employers require that a viable candidate for a service manager position possess excellent computer skills.
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