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Customer Service Representative
SPI SUPPLIES West Chester, PA
$40k-50k (estimate)
Full Time 2 Weeks Ago
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SPI SUPPLIES is Hiring a Customer Service Representative Near West Chester, PA

Job DescriptionJoin our dynamic team as a Customer Service Representative. We are the world's leading supplier of consumable products, chemicals and sample preparation equipment for R&D laboratories. We currently serve customers in the US and in over 80 countries. This is a full-time position. In-office only, no remote work. M-F, 8a-5p. We offer a competitive salary and benefits.
Responsibilities:
  • Handle customer inquiries via email and/or phone
  • Data entry of orders, RFQ's
  • Provide information about the products and services
  • Monitor and track order status
  • Ability to handle customer inquiries, complaints, and troubleshoot common issues effectively and in a timely manner
  • Work with other customer service representatives and departments to find solutions.
  • Help with other tasks as needed
Qualifications:
  • 2-3 years previous experience in customer service
  • Comfortable using computers and relevant software
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionAt SPI Supplies, we believe in providing exceptional service to our customers. SPI Supplies is the world’s leading supplier, manufacturer and distributor of consumable products, chemicals and sample preparation equipment for use in R&D laboratories in academia, government, non-profit and for-profit organizations encompassing all science disciplines. We currently serve customers in the US and in over 80 countries.
Visit us at www.2spi.com
At SPI Supplies, we believe in providing exceptional service to our customers. SPI Supplies is the world’s leading supplier, manufacturer and distributor of consumable products, chemicals and sample preparation equipment for use in R&D laboratories in academia, government, non-profit and for-profit organizations encompassing all science disciplines. We currently serve customers in the US and in over 80 countries. Visit us at www.2spi.com

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/31/2024

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The job skills required for Customer Service Representative include Customer Service, Products and Services, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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