Role: Google CCAI Developer

Location: Pleasanton, CA or Dallas, TX (2 Days/Week Hybrid)

Duration: Long Term Contract
We are looking for a Google CCAI developer specialized in Voice. This resource will work on Voice and SMS initiatives within our Customer Service space.
Responsibility:
Design, develop and implement AI self-service applications with Google CCAI
Support and maintain voice and digital AI Self-Service solutions for large, multi-location contact centers
Ability to interface with Business partners as needed to drive towards implementation of AI solutions
Skills:
Minimum 2 years of experience with Contact centers.
1 years of experience with Google Dialog Flow CX and Google Cloud CCAI
Experience in supporting multi-site contact center implementations
Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
Excellent communication skills, both written and verbal
Cisco CVP/WebexCCE experience is a plus