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4 Call Center Representative Jobs in Salisbury, MD

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Spicer Bros. Construction, Inc.
Salisbury, MD | Full Time
$47k-60k (estimate)
3 Weeks Ago
Spicer Bros. Construction, Inc.
Salisbury, MD | Full Time
$47k-60k (estimate)
3 Weeks Ago
T3 Services Group
Salisbury, MD | Full Time
$37k-48k (estimate)
1 Month Ago
T3 Services Group
Salisbury, MD | Full Time
$37k-48k (estimate)
1 Month Ago
Call Center Representative
$47k-60k (estimate)
Full Time | Building Construction 3 Weeks Ago
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Spicer Bros. Construction, Inc. is Hiring a Call Center Representative Near Salisbury, MD

Job DescriptionGeneral Purpose:Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads. Potential for earned bonuses, & Customer Service skills are a must!
Main Job Tasks and Responsibilities:
  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet the needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowner's information including names and addresses, phone numbers, etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowner’s information and important details of the conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports
Education and Experience:
  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge
  • Training will be provided
  • Proficiency in relevant computer applications
Key Competencies:
  • Communication skills Information gathering & management
  • Persuasiveness Adaptability
  • Initiative Tenacious
  • Resilient Stress tolerance
  • High energy level
  • Self-Motivation
  • (Compensation: Depends on Experience. Hourly base commissions)
  • A company you can be proud to work for (A with the BBB!!)
  • Industry-best training
  • Ongoing Support
  • Advancement Opportunities
Company DescriptionSpicer Bros. Construction, Inc. is a construction company that has been serving Delmarva for over 20 years. They offer services such as roofing, siding, windows, doors, decks, gutters, baths, and more.
As a local family business, supporting their community is extremely important to Spicer Bros. They give back to the community through sponsorships that support organizations such as St. Jude, Habitat for Humanity, Women Supporting Women, and others. They also are partnered up with Coast Country Radio for "Coast Country Cares" where they sponsor a community event monthly.
Every employee at Spicer Bros. is part of a family and a team where they matter.
Spicer Bros. Construction, Inc. is a construction company that has been serving Delmarva for over 20 years. They offer services such as roofing, siding, windows, doors, decks, gutters, baths, and more. As a local family business, supporting their community is extremely important to Spicer Bros. They give back to the community through sponsorships that support organizations such as St. Jude, Habitat for Humanity, Women Supporting Women, and others. They also are partnered up with Coast Country Radio for "Coast Country Cares" where they sponsor a community event monthly. Every employee at Spicer Bros. is part of a family and a team where they matter.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$47k-60k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

08/01/2024

WEBSITE

spicerbros.com

HEADQUARTERS

SALISBURY, MD

SIZE

50 - 100

FOUNDED

2002

TYPE

Private

CEO

BRIAN SPICER

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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