SPIN is a ping pongsocial club with a focus on high-volume events, an elevated food and beverageprogram, and exciting programming which is entertaining and always unexpected.
SPIN’s Assistant GeneralManager must have previous management experience in therestaurant/hospitality/entertainment industry in addition to experience withcatering and events. AGM’s must demonstrate superior skills in customer serviceand interpersonal communication. In this role, you will be expected to coachand develop hourly employees which includes performance reviews, create work schedules,and monitor labor usage, and drive F&B sales in a way that is motivatingand effective.
SPIN’s environment isdynamic and ever changing, as the AGM you must quickly comprehend the complexrelationships of walk-in traffic, corporate events, club members and leagueparticipants, modulate expectations and ensure a positive experience for all. Weare looking for our AGM to be an excellent creative problem solver, who canhelp support the management teams (Chef, Event Sales, Floor Managers, etc.) aswell as hourly staff to reach their fullest potential. SPIN’s AssistantGeneral Manager will also be responsible for learning and executing the backoffice role of location General Manager including cash management and performall necessary duties when the General Manager is not present. If you arelooking for an exciting challenge and to work with one of the best teams outthere, apply today! We can’t wait to meet you!
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide positive leadership and accountability for millions a year sport-based entertainment venue.
• Drive sales and revenue in food service/activity based environment utilizing superior floormanagement and interaction with team.
• Coach and develop front line employees.
• Conduct regular performance management reviews with employees holding team accountable forresults.
• Learn and execute back office role of location including cash management and perform all necessaryduties when General Manager not present.
• Create effective work schedules and monitor labor usage for the location while complying with Stateand Federal labor regulations.
• Ensure consistent execution of corporate events as scheduled, monitoring guest satisfaction andgood presentation and staff interaction.
• Must quickly comprehend the complex relationships of walk-in traffic, corporate events, clubmembers and league participants, modulate expectations and ensure a positive experience for all.
• Work productively and help oversee other members of location management team: Chef, EventSales, Floor Managers, etc.
Qualifications
• 3-4 years’ experience in restaurant/hospitality/entertainment management required.
• Superior customer service and interpersonal skills.
• Strong written/verbal communication skills.
• Previous experience in catering and events execution along with functional understanding of foodservice and kitchen operation, comfortable monitoring food and beverage cost of sales.
• Experience with Microsoft Office suite.
Acknowledgement
I acknowledge that I have read this job description and I understand all the job duties and responsibilitiescontained herein. I acknowledge that I am able to perform the essential tasks as outlined with or withoutreasonable accommodation. I understand that my job may change on a temporary or regular basis accordingto the needs of the company without it being specifically included in the job description.
