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Customer Service Administrator
Spirax Sarco Wilmington, MA
$83k-100k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Spirax Sarco is Hiring a Customer Service Administrator Near Wilmington, MA

Customer Service Administrator
Location: Wilmington
Website: https://www.wmfts.com/en/Group: https://www.spiraxsarcoengineering.com/

We’re currently seeking aCustomer Service Administrator to join our team. You’ll join a dynamic team ofengineers, sales teams, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference. You are empowered to dream biggerand work smarter.

We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou’ll gain access to SSE academy where you can upskill and develop at your ownpace.

Join Our Team and EnjoyExceptional Benefits:

  • Robust Retirement Plan: Benefit from a guaranteed 5% employer contribution to your 401K, plus an additional 3% employer match, empowering your financial security.
  • Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
  • Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being days, 11 observed holidays, 15 caregiver days, and 80 hours of annual sick leave.
  • Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
  • And Many More Benefits: Discover a wide range of additional perks and benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

This role will focus on:

Note: Section for recruiter use only

Hiring managers must attach job descriptions to 'attachments' - MUST BE ON THE 'GLOBAL TEMPLATE JD 2023' (copy in attachments)
Production Role? Please fill out Shift Allowance Overtime Rate 

To be successful in this role, youwill need:

Note: Section for recruiter use only

Hiring managers must attach job descriptions to 'attachments' - MUST BE ON THE 'GLOBAL TEMPLATE JD 2023' (copy in attachments) 

AboutWatson-Marlow

WatsonMarlow Fluid Technology Solutions is a part of SSE PLC Group, (https://www.spiraxsarcoengineering.com/)a global engineering solutions provider with 10300 employees and 130 units. Weprovide fluid handling solutions for biotech and industrial markets. We helpcompanies worldwide to improve their efficiency and sustainability.Watson-Marlow Fluid Technology Solutions (WMFTS) leads the niche market ofperistaltic pumps and related fluid path technologies. We have ten brands thatspecialize in different areas, but together we offer our customers the bestsolutions for their pumping and fluid transfer needs. We are proud to belong tothe FTSE 100 company Spirax-Sarco Engineering plc.
EqualOpportunity Employer

Watson-MarlowFluid Technology Solutions is an Equal Opportunity Employer committed todiversity and the principles of equal employment in the workplace. We prohibitdiscrimination and harassment of any kind based on race, color, age, sex,religion, sexual orientation, national origin, disability, genetic information,pregnancy, creed, ancestry, marital status, military or veteran status, orother protected characteristics as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization,including hiring, recruiting, promotion, termination, layoff, recall, leave ofabsence, compensation, benefits, training, and apprenticeship. Watson-MarlowFluid Technology Solutions makes hiring decisions based solely onqualifications, merit, and business needs at the time.

 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$83k-100k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

07/10/2024

WEBSITE

spiraxsarco.com

HEADQUARTERS

BLYTHEWOOD, SC

SIZE

200 - 500

FOUNDED

1977

TYPE

Private

CEO

JAVIER JIMENA

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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The job skills required for Customer Service Administrator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Administrator positions, which can be used as a reference in future career path planning. As a Customer Service Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Administrator. You can explore the career advancement for a Customer Service Administrator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Administrator job description and responsibilities

Work with phones and computers.

04/06/2022: Boulder, CO

They greet and assist customers, coordinate appointments and services and process service-related paperwork.

04/07/2022: Pittsfield, MA

Escalating high-level complaints to the service manager for immediate resolution.

01/19/2022: Galveston, TX

Assisting the customers' inquiries and concerns, recommending service alternatives and processing refunds.

03/19/2022: Dallas, TX

Ability to familiarize themselves with their employer’s products/services and give out sound advice.

04/12/2022: Battle Creek, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Administrator jobs

Need basic computer skills and have some experience with computer software.

02/21/2022: Shreveport, LA

Consider a business degree or business-related national vocational qualification (NVQ).

03/08/2022: Milwaukee, WI

Completing a college course or apprenticeship approved by the Chartered Institute of Personnel and Development (CIPD).

04/17/2022: Long Beach, CA

Office manager/employee experience.

01/20/2022: Eugene, OR

Service-oriented with 3+ years of excellent experience.

02/08/2022: York, PA

Step 3: View the best colleges and universities for Customer Service Administrator.

Butler University
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