SPIRIT Club is an innovation health & fitness provider that offers exercise and nutrition services designed to support people of all ability levels. You can learn more about the company at: https://www.spirit-club.com/

Job Overview:

SPIRIT Club is seeking a dedicated and organized Program Coordinator to join our team. This role involves coordinating group classes, performing administrative tasks, and supporting program analytics. The Program Coordinator will also assist at the reception area of our main gym in Kensington, ensuring smooth operations and excellent member support.

Key Responsibilities:

1. Group Class Coordination:

• Private Classes:
• Coordinate schedules for private classes with organization clients.
• Maintain effective communication with instructors and client points of contact regarding substitutes and last-minute class changes.
• Public Classes:
• Manage schedules for public classes for individual members.
• Ensure clear and timely communication with instructors and individual member points of contact about any class updates.

2. Administrative Tasks:

• Add new members and clients to Mindbody software.
• Upload enrollment forms and consultation paperwork to Mindbody profiles.
• Create enrollment forms and contracts as needed.
• Provide general scheduling support to ensure efficient class and client management.
• Assisting with miscellaneous administrative responsibilities as needed.

3. Program Analytics:

• Run attendance reports to monitor class participation and engagement.
• Collect and analyze general program-related data to support continuous improvement.

4. Front Desk Support:

• Provide reception support at the Kensington gym.
• Serve as the first point of contact for members and visitors, ensuring a welcoming and efficient front desk experience.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Proficiency in using Mindbody software or willingness to learn.
• Ability to work independently and as part of a team.
• Experience in program coordination or a similar administrative role is preferred.
• Customer service experience, particularly in a fitness or wellness setting, is a plus.

Job Type: Part-time

Expected hours: 15 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Kensington, MD 20895 (Required)

Ability to Relocate:

• Kensington, MD 20895: Relocate before starting work (Required)

Work Location: In person