Overview:

Join Our SpiroVerse ?

Spiro is hiring an Operations Coordinator I&D. The Operations Coordinator position is on a local city and national level. Performance of administrative coordination of information between Sales and Operations to insure successful tradeshow event for our clients.

Company Overview

Spiro is a global agency and together we create experiences and events that defy gravity. Where strategic creative meets advanced digital solutions enabling customers to experience brands in any space and time.

We boldly go where no experience has gone before. We are storytellers and story makers; we are fearless dreamers of the what if and are pioneers of innovation and perfection in our craft. We empower each other and partner to launch brands into their experiential orbit. Come. Join Our SpiroVerse and Experience Brand Gravity.

Learn more about who we are here!

Responsibilities:

• Consolidate show site data and prepare files for Operations Teams to review prior to move-in, including, Reviewing new job files and work orders for information related to exhibit production, graphics, inbound and outbound shipping details (exhibit and client materials), services ordered, electrical plans, booth orientation, set up drawings, client and account management contact information, and related supportive documents. Input data into Show Planning Template spreadsheet when necessary.
• Update and maintain regional Ops schedule of upcoming shows.
• For non-GES shows, confirm receipt of EAC notification and submit certificate of insurance to show management and general contractor. Research and pay any applicable EAC fees. Confirm move-in, show and move out dates and times.
• Ordering equipment needs as specified by managers i.e. ladders, Genie Lifts, job dollies, scaffolding etc
• Notify Operations Team about discrepancies, important details and/or anticipated problems.
• Sign in both union and non-union labor for work. Including processing of new hire paperwork including verifying and entering I-9 forms into E-Verify system.
• Payroll and Billing coding, auditing, and submission to various departments
• Completing show close files in an organized and timely manner to meet deadlines for invoicing
• Travel scheduling and arranging for hourly lead personnel
• Tracking and monthly reporting of local city operations support hours

Qualifications:

Requirements

We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!

• College degree or at least two years experience in an administrative or tradeshow environment
• High School diploma and valid drivers license
• Strong customer service skills
• Proven verbal and written communication skills
• Ability to effectively manage multiple projects in fast paced environment
• Must be proficient in Microsoft Office products including Excel, Word and Outlook for email
• Must be able to work flexible work hours due to show schedules with ability to work weekends and nights
• Travel required both in state and nationally
• Frequently performs work on the tradeshow floor, in noisy and crowded areas while enduring uncomfortable temperatures, dust and/or other conditions
• Requires working alone at times and also with others in a team atmosphere
• Must have ability to work from home as well as office
• Work performed in office setting and remotely during non-show responsibilities includes sitting at computer, being responsive and accomplishing daily tasks
• Will work with and report to multiple managers both in a city and national level

Attributes

• Self-starter
• Quality focused
• Organized
• Detail oriented with ability to constantly re-prioritize
• Collaborative
• Punctual/Reliable

Work Environment:

How to measure success

• By 30 days, incumbent should understand team dynamics and perform basic job functions independently
• By 60 days, incumbent should be self-reliant on basic job functions and begin executing more complex tasks
• By 90 days, incumbent should have ownership over assigned job functions

Benefits

• Remote Environment
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• SpiroYOU Professional Development & Learning Program
• Employee Events

Our Process

Our interview process is hand-crafted for our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social media channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.

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EEO Information:
We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members own uniqueness.